Troubleshooting

SUPER PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME User's Manual

NOTE

If you are a system integrator, VAR or OEM, a POST diagnostics card is recommended. For I/O port 80h codes, refer to App. B.

Memory Errors

1.Make sure the DIMM modules are properly and fully installed. Inter- leaved memory requires that modules must be installed in pairs (two slots at a time).

2.Determine if different speeds of DIMMs have been installed and verify that the BIOS setup is configured for the fastest speed of RAM used. It is recommended to use the same RAM speed for all DIMMs in the system.

3.Make sure you are using PC133 or PC100 compliant, unbuffered SDRAM. EDO SDRAM is not supported.

4.Check for bad DIMM modules or slots by swapping a single module between both slots and noting the results.

5.Make sure all memory modules are fully seated in their slots.

6.Check the power supply voltage 115V/230V switch.

Losing the System’s Setup Configuration

1.Check the setting of jumper JBT1. Ensure that you are using a high quality power supply. A poor quality power supply may cause the system to lose the CMOS setup information. Refer to page 1-24 for details on recommended power supplies.

2.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

3.If the above steps do not fix the Setup Configuration problem, contact your vendor for repairs.

3-2 Technical Support Procedures

Before contacting Technical Support, please take the following steps. Also, note that as a motherboard manufacturer, Super Micro does not sell directly to end-users, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you.

1.Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Question' (FAQ) sections in this chapter or see the FAQs on our web

3-2

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SUPER MICRO Computer Super PIIIDM3 Technical Support Procedures, Memory Errors, Losing the System’s Setup Configuration
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Super PIIIDME, Super PIIIDM4, Super PIIIDM3, Super PIIIDM6 specifications

Super Micro Computer, a prominent player in the server and high-performance computing industries, has introduced a range of motherboards known as the Super PIIIDM4, Super PIIIDME, Super PIIIDM6, and Super PIIIDM3. These motherboards are engineered to cater to various computing needs, from enterprise servers to personal workstations, reinforcing Super Micro's reputation for innovation and reliability.

The Super PIIIDM4 motherboard stands out for its support for Intel's latest multi-core processors. It features a robust chipset that enhances overall system stability and performance. With up to 128GB of DDR4 ECC (Error-Correcting Code) memory support, it ensures data integrity and reliability, making it ideal for critical applications that demand uninterrupted service. It also incorporates multiple PCI-E slots for expandability, allowing users to add high-speed networking cards or advanced graphics solutions.

The Super PIIIDME motherboard, designed for minimalist environments, offers a compact form factor without compromising performance. Equipped with multiple SATA III ports, it supports modern storage solutions, including SSDs, which significantly improve data access speeds. The board provides integrated graphics, catering well to general-purpose computing while maintaining low power consumption, a hallmark of Super Micro's design philosophy.

The Super PIIIDM6 motherboard is geared towards high-density server applications. It supports dual CPU configurations, enabling parallel processing for demanding tasks. Featuring enhanced thermal management technologies, including advanced heat sink designs and multiple fan headers, this motherboard ensures optimal cooling even under heavy loads. The Super PIIIDM6 also provides extensive I/O options, including high-speed USB ports, and onboard RAID support, enhancing data redundancy and performance.

Lastly, the Super PIIIDM3 serves as a versatile solution for educational and research institutions, featuring ample expansion options and networking capabilities. It supports legacy PCI slots for compatibility with older hardware, ensuring that institutions can leverage existing infrastructure while transitioning to newer technologies.

In summary, the Super Micro Super PIIIDM series represents a commitment to quality and performance across various applications. These motherboards are designed with the latest features and technologies, ensuring that users can achieve optimal performance and scalability in their computing tasks. Whether for enterprise servers, personal workstations, or educational setups, these motherboards offer a robust foundation for any computing environment.
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