Troubleshooting
SUPER PIIIDM6/PIIIDM4/PIIIDM3/PIIIDME User's Manual
NOTE
If you are a system integrator, VAR or OEM, a POST diagnostics card is recommended. For I/O port 80h codes, refer to App. B.
Memory Errors
1.Make sure the DIMM modules are properly and fully installed. Inter- leaved memory requires that modules must be installed in pairs (two slots at a time).
2.Determine if different speeds of DIMMs have been installed and verify that the BIOS setup is configured for the fastest speed of RAM used. It is recommended to use the same RAM speed for all DIMMs in the system.
3.Make sure you are using PC133 or PC100 compliant, unbuffered SDRAM. EDO SDRAM is not supported.
4.Check for bad DIMM modules or slots by swapping a single module between both slots and noting the results.
5.Make sure all memory modules are fully seated in their slots.
6.Check the power supply voltage 115V/230V switch.
Losing the System’s Setup Configuration
1.Check the setting of jumper JBT1. Ensure that you are using a high quality power supply. A poor quality power supply may cause the system to lose the CMOS setup information. Refer to page
2.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.
3.If the above steps do not fix the Setup Configuration problem, contact your vendor for repairs.
3-2 Technical Support Procedures
Before contacting Technical Support, please take the following steps. Also, note that as a motherboard manufacturer, Super Micro does not sell directly to
1.Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked Question' (FAQ) sections in this chapter or see the FAQs on our web
