TROUBLESHOOTING THE ELECTRONIC IGNITION SYSTEM

Note: Before troubleshooting, be sure that the appliance main line gas shut-off valve, the gas control valve and the wall switch are in the “ON” position.

Important: Valve system troubleshooting should only be accomplished by a qualified service technician.

 

SYMPTOM

POSSIBLE CAUSES

CORRECTIVE ACTION

 

 

 

 

1.

Burner will not light.

A. Faulty Valve System.

See Below.

 

 

 

 

 

 

B. “OFF/ON” or wall switch

Disconnect the two black wires from the wire nuts. Test switch(s) for

 

 

defective.

continuity with a multimeter. If continuity is not indicated, switch(s) is

 

 

 

defective and must be replaced.

 

 

 

Note: Before replacing “OFF/ON” switch, be sure to check wiring for loose

 

 

 

connections or broken wires and repair as needed.

 

 

 

 

2.

Burners come “ON” but

A. Burner orifice plugged.

Check main burner orifice(s) for stoppage. Clean or replace.

 

go “OFF.”

 

 

 

B. Obstructed vent system.

Check vent system for obstructions.

 

 

 

 

 

 

START

Turn Off Gas Supply

Assure Valve Switch Is In ON Position

Disconnect Control Harness

Set Thermostat To Call For Heat

Insert A

End View Of

 

Control Harness

24 Volt Hot

Connector

24 Volt

 

 

Common

• Check For Proper Voltage At Control Harness

(See Insert A). Voltage Should Be 24V

 

Between Thermostat Or Pressure Switch

 

And 24V Common And 24V Hot.

2

YES

 

• Plug Control Harness Into Valve. Wait For

Internal Check Delay.

 

• Igniter Warms Up And Glows Red.

1

YES

 

 

CHECK

NO

• Line Voltage Power

• Low Voltage Transformer

 

 

• Limit Controller

 

 

• Thermostat

 

 

• Wiring

 

 

 

 

 

 

NO

• With Pilot Burner Cable Connected, Measure

 

 

Voltage At Valve HSI Element Output. 24V

 

 

 

 

 

 

Nominal. (See Insert B)

2

 

 

 

1

 

 

 

 

 

YES

NO

• Replace Valve.

24 Volt

Switched

Check For Damaged Or Missing Terminals In Connector

Insert B

Igniter Terminals

• Turn On Gas Supply. • Pilot Burner Lights.

YES

Replace Igniter/Flame Rod Assembly.

YES

 

NO

 

 

• Check That Pilot Gas Is Flowing. Wait To

 

NO

 

• Replace Valve.

 

 

 

 

 

 

 

 

 

Assure Plot Gas Tubing Is Purged. Recycle

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call For Heat If Necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Measure Voltage Between 24V Hot And 24V Common

 

 

 

 

 

 

Leads To Valve Control. Must Measure At Least 19.5

NO

 

 

 

 

 

VAC With Igniter Powered (See Insert A). To Identify

 

• Check Transformer And

 

 

 

 

 

Line Volt Supply.

 

 

 

Proper Lead, This Check Must Be Done With The

 

 

 

 

 

Valve Control Connected And Igniter Powered.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Replace Pilot Assembly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check That Pilot Flame Makes Good Contact With

 

 

NO

Pilot Burner Flame Rod.

• Main Valve Opens And Main Burner Lights.

• Check For Good Electrical Connection Through The

 

 

 

 

Pilot Tubing.

 

 

 

 

• If Both Of The Above Are Good, Replace Igniter/Flame

 

YES

 

 

Rod Assembly.

 

 

 

 

 

 

YES

 

 

 

 

 

 

 

• System Is Okay.

 

 

 

• Cycle Thermostat Off And Back On.

 

 

 

 

 

 

 

 

 

1

Igniter Will Cycle Off And Back On Once During

2

When Measured Voltage At Connections, Use

• Main Burner Lights.

NO

 

• Replace Valve.

 

The 90 Second Ignition Trial. All Voltage

 

Care To Assure Terminals Are Not Damaged.

 

 

 

 

 

 

Measurements Must Be Taken While The Igniter

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is Powered.

 

 

 

 

 

 

17

Page 17
Image 17
Superior NEC004-TD, NMC004-TD manual Troubleshooting the Electronic Ignition System, Check vent system for obstructions