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Addendum: Third Party Hardware
Due to its nature as a networked device, the DVR is often required to operate with third party hardware. We do everything we can to ensure the DVR is compatible with as many third party devices as possible; there will always be some that require a little extra configuration.
Routers
I’m using a router which doesn’t support DHCP addressing.
or
Some devices on my network require STATIC addressing.
You’ll need to set the address of the DVR manually. You’ll need to:
•Find Your Networks IP Address Range
•Create a Unique IP Address
•Assign the IP address information to the DVR.
Finding your Network’s IP Address Range
First, you’ll need to know the IP address, Subnet Mask and DNS Server of at least one other device on your network. It’s easiest to find these addresses by using a computer on the same network.
For Windows-based PCs:
•Open the Start Menu, navigate to Accessories and open Command Prompt.
•Type “ipconfig” and press Enter.
•Your IP Address information will be displayed.
For Mac-based systems:
•From the Apple menu, select System Preferences.
•Click on the Network pane.
•Click on the Advanced button and look under the TCP/IP, DNS, and Ethernet tabs.
Creating a Unique IP Address
The IP Address of your computer will be made up of four groups of numbers, separated by periods: aaa.bbb.ccc.ddd
The first three groups of numbers (aaa.bbb.ccc) must be the same as the other device on your network. The last number (ddd) must be changed to something unique that nothing else on your network uses.
For example:
If your computer’s IP address is 192.168.1.10, then a suitable unique IP address for your DVR will be 192.168.1.210
Note: Each number in the IP address cannot exceed 255.
Assigning the IP Address information to the DVR.
We recommend doing this locally (on the DVR itself) even if you can access the DVR via the network (using the MyDVR software) in the meantime.
If you’re connected remotely and the networking information
changes, you might lose the connection to the DVR.
•Open the Network: General menu on your DVR (see
“Network: General” on page 37).
•Select Static addressing.
•IP Address: Enter the unique IP that you created for the DVR here.
•Subnet Mask: Enter the same value as the computer’s Subnet Mask.
•DNS Server: Enter the same value as the computer’s DNS. The DVR should now be accessible via your local network.
Before you can access the DVR remotely, you’ll need to Forward Ports (STATIC addressing does not support UPnP, see below).
I’m using a router which doesn’t support UPnP. How do I
“forward ports”?It depends on what type of router you have. There’s no standard procedure for forwarding ports - each manufacturer has their own user interface and procedure for customising the behaviour of the router.
First, check the router’s documentation - the instructions may be there.
If your router’s documentation doesn’t describe the method for port forwarding, then open a web browser and navigate to www.portforward.com - they’ve got instructions on port forwarding for (literally) thousands of different routers.
We can’t offer much more information about forwarding ports here, as this is a process totally dependent on
Alternately, if you’re using an older router which doesn’t support UPnP, then it might be time for an upgrade - modern routers are increasingly powerful and are (in most cases) easier than ever to setup. We think that UPnP is a fantastic feature that’s well worth having, not just for DVRs.
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