Trouble Shooting

What should I do if

Q:I cannot enter the MUSIC mode after using the player for a period of time.

A:You should format the memory of the player under connection to PC.

(Be sure you remember to backup the data in your player before performing the above action.)

Q: I cannot convert my video file into the .AVI format.

A:Please make sure that the media player software for video files has been installed on your PC. Then try to convert again.

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Sylvania SMPK2242 manual What should I do if…