TROUBLESHOOTING GUIDE
If you have followed the instructions contained in this manual and have difficulty in operating your unit, locate the PROBLEM in the left column below. Check the corresponding CORRECTIVE ACTION column to remedy the problem.
PROBLEM | CORRECTIVE ACTION |
No power | • Make sure the AC cord is connected to an AC outlet. |
| • Make sure the power is turned on. |
No picture or sound | • Make sure the AC cord is connected to an AC outlet. |
| • Check antenna connection. |
| • Let the unit program its tuner memory. |
No picture or poor picture on | • Adjust direction or replace antenna. |
the unit | • Adjust picture controls. |
| • Check for broken pin of the antenna cable. |
No sound or poor sound | • Adjust volume control on remote control or main unit. |
| • Press [MUTE] to restore sound. |
Timer recording is not possible | • Make sure the timer recording is set correctly. |
| • Make sure the power is off. |
| • Make sure the unit’s clock is set correctly. |
Cannot go into Record mode | • Make sure the tape has an |
| • hole with plastic tape. |
Playback picture is partially noisy | • Adjust tracking control for a better picture using [CHANNEL X/Y] |
| • on the unit. |
No picture but the audio is OK in | • Head cleaning may be necessary. Refer to “AUTO HEAD |
playback | • CLEANING” on page 27. |
No operation by infrared Remote | • Make sure the AC cord is connected to an AC outlet. |
Control | • Check batteries in remote control. |
Video or color fades in and out | • You can not copy a copyrighted video tape. You are experiencing |
when making a copy of a video tape | • copy guard protection. |
Different color marks on screen | • Magnetism from nearby appliances and geomagnetism might affect |
| the color of the TV picture. Move the unit away from the appliances, |
| the unit can repair itself automatically. If you want to repair |
| immediately, unplug the power cord, then plug it in again 30 minutes |
| or so later. This automatically resets the unit. |
|
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CLOSED CAPTION PROBLEM | POSSIBLE REMEDY |
Misspelling in captions | • Error committed by the closed captioning production company. |
| • Possible in a live broadcast. Not in case of a prerecorded program. |
Text is not shown in its entirety or | • A few seconds of delay is common for live broadcast. |
a delay occurs from what is being | • Display capacity may not exceed 220 words per minute. If a dialogue |
said | • exceeds that rate, selective editing is used to insure that the captions |
| • remain |
Captions scrambled with white | • Caused by interferences of building, power lines, thunderstorms, etc. |
boxes |
|
No captions in a program which | • The broadcast may use a time compression process to speed up the |
must contain closed caption | • program. The decoder cannot read the compressed information and |
| • captions will be lost. |
No captions in a prerecorded | • Possibility of a illegal copy or an erroneous copying process |
videotape which indicated closed | • accidentally performed by the fabricator. |
captions included |
|
Black box in the TV screen | • You are in TEXT mode. Select a CAPTION mode (“C1”, “C2”) or |
| • Caption “OFF”. |
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