7 Important Information
Technical Support
If you encounter any problems, read the relevant sections of the manual. If you cannot solve your problems, consult our technical support.
If you contact our technical support engineers, have the following information ready:
•adapter type
•driver version
•operating system
•configuration of your computer
•type of cabling
Our support team can be reached as follows:
| North / South America, Pacific Rim | Europe | ||
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| Office hours | 24 hours support via paging service | |||
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| Fri 8:00 AM - 03:30 PM (CET) |
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| Phone | +1 | 866 782 2507 | (toll free in the USA) | +49 7243 502 330 |
| +1 | 408 222 0666 |
| +49 1805 759 526 |
| +1 | 408 787 5395 | (pager) |
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| Fax | +1 | 408 752 9029 |
| +49 7243 502 364 |
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| WWW | ||||
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| Address | SysKonnect, Inc. |
| SysKonnect GmbH | |
| A Marvell®Company | A Marvell®Company | ||
| 700 First Avenue |
| Siemensstraße 23 | |
| Sunnyvale, CA 94089 | |||
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Calls received outside office hours in Europe are serviced by an answering machine and will be dealt with as soon as possible.
Returning a Wireless LAN Cardbus Adapter for Repair
If you want to return a faulty product to SysKonnect, follow these steps:
1.Contact us by phone, fax, or
| North / South America, Pacific Rim | European and other countries | ||
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Phone | +1 | 866 782 2507 | (toll free) | +49 7243 502 476 |
| +1 | 408 222 0666 | (toll number) | +49 1805 759 526 |
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Fax | +1 | 408 752 9029 |
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We will send you an RMA (Return Material Authorization) form by fax or
2.Complete the form.