User guide

Troubleshooting

Error messages and warnings

Malfunctions are differentiated as warnings and errors. For a warning a message only appears on the LCD briefly.

As soon as the control logic of the printer detects an error, it aborts the printout and the Ready and the Paper indicators on the control panel starts to blink. An error message is issued on the LCD. The cause of this malfunction and the possible troubleshooting actions are listed in the following table.

Press the STOP key or close the cover after eliminating the problem. The message STOP NO PAPER appears on the LCD. When you press the STOP key again, the printer is switched to Online. The Ready indicator lights up and the message ONLINE NO PAPER appear on the LCD. The printer is ready to accept data from the system.

If our suggestions on the next pages are not sufficient to eliminate the problem, you should call the Customer Service.

When you inform the Customer Service you must specify the Serial number and the model type of the printer. Hold a status page with the current parameter settings in readiness.

You can read this on the type plate on the rear of the printer. The serial number is also printed out with the status page (top right).

All the functions of the printer are controlled by the system via the in- terface. You can check the printer functions by printing the current list- ings of setups.

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Tally Genicom 5040 manual Error messages and warnings

5040 specifications

The Tally Genicom 5040 is a reliable and robust line printer known for its efficiency in high-volume printing environments. Designed specifically for businesses that require dependable output, the 5040 blends speed, performance, and longevity, making it a preferred choice for various industries.

One of the standout features of the Tally Genicom 5040 is its ability to produce high-quality prints at impressive speeds. With a print speed of up to 1000 lines per minute, it caters perfectly to any environment that demands rapid document production. This makes it particularly suitable for applications like invoicing, reporting, and any records that necessitate prompt, accurate outputs.

The technology behind the Tally Genicom 5040 is based on proven line printing methods, which ensure that each document is printed with clarity and precision. The printer employs a 132-column format, making it an ideal choice for printing multi-part forms, such as invoices and receipts. Its versatility further extends to compatibility with a variety of media types, which is an asset for businesses that utilize different forms in their operations.

Efficiency is a key characteristic of the Tally Genicom 5040, designed for low maintenance and high uptime. Its state-of-the-art ribbon technology guarantees a longer lifespan for consumables, which reduces the frequency of replacements and helps to minimize operating costs. Additionally, the printer’s designed ease of use simplifies the loading and unloading of paper, ensuring that even non-technical staff can manage day-to-day tasks with minimal training.

Connectivity is another area where the Tally Genicom 5040 excels. With support for parallel, serial, and USB interfaces, it can seamlessly integrate into both legacy and modern IT environments without any significant adjustments or additional investments. This versatility provides businesses with the flexibility to incorporate the printer into their existing infrastructure effortlessly.

In conclusion, the Tally Genicom 5040 stands out in line printing technology due to its impressive speed, high-quality output, and user-friendly features. It combines efficiency, durability, and versatility, making it an excellent investment for organizations that rely on heavy document printing. Whether for multi-part forms or high-volume output, the 5040 delivers consistent performance and supports the operational needs of any enterprise looking to improve its printing capabilities.