Tally Genicom 5040 Unrecoverab le err ors

Troubleshooting User guide

Unrecoverable errors The following errors are unrecoverable by the user. If displayed in the

LCD display, power the printer off and on again.

`CAM Error

`Carrier Error

`RAM Error

`ROM Error

`EPROM Error

`CG Error

`MSR-H Error

`Key Scan Error

If the error message appears again after you have repeatedly powered

the printer off and on, contact your dealer or customer service.

Contents

Main Page Table of contents 1 2 3 4 5 6 7 8 9 10 A B C D E Introduction Printer features Interfaces Em ulations Symbols used About this manual characteristic features and additional information. Printer at a glance View from the rear Installation Unpac king the printer Placing y our printer Page Page Page Switching on the printer Printer drivers and firmware Printer drivers Installing a printer driver in Windows 95/98 Installing a printer driver in Windows 2000/XP Other operating systems Changing printer settings Form settings (Windows 2000/NT 4.0/XP) Loading firmware Interface Downloading firmware to the printer Control panel Display, indicators and keys ONLINE NO PAPER 678 123 4 5 User guide Control panel 19 Status indicators Status indicator variations the indicators on the control panel have when the printer is switched on. Page Page Key functions during operation NO PAPER STOP NO PAPER REMOVE Warning Data in buffer Page Key functions when powering on Page Key functions in menu mode User1 * Print media Inser ting a document Inser ting a passbook PAPER Page Remo ving media REMOVE PAPER Page Changing the ribbon cassette Removing the ribbon cassette Page Inserting the ribbon cassette Page Page Page Replacing the print head Removing the print head Page A B Inserting new print head A A B Page Page Menu Programming via the contr ol panel Calling up the menu Menu configurations (User 1/User 2) MENU USER Menu handling Ke y functions User1 * User2 Accepted Setting parameters (principle) Terminating menu mode Exit Selecting the LC display language User1 English German English * Page Printing out the status page Power on + EJECT key Load Paper Printing... Stop Print out status page in menu mode Completed Load Paper Page Page 57 Menu parameter s settings. The default setting is marked by an asterisk (*) Page Page Page Page Page Test function Hex Dump Hex Dump Hex Dump Printing... Hex Dump Load Paper Troubleshooting General print problems Page Problems with the print quality Error messages and warnings Unrecoverab le err ors Recoverable errors Page Warnings Clearing paper jams Page Page Care and maintenance Cleaning the housing Cleaning the interior Cleaning the MSR-H magnetic stripe MSR-H Cleaning Load Paper MSR-H Cleaning Cleaning... Page Transport of the printer Preparations f or transpor t Shipping the printer Specifications Printer specifications A Page Page Page Paper specifications Page Interface specifications Page Character sets B Page Page Page Page Page Page Page Page Page Page Page Page Page Page Available code pages and f o nts Page Page C Emulations Escape sequences What are escape sequences? Contr ol codes How are escape sequences used? List of available control codes PR2 mode Page Page Page PR50 mode Page Page IBM mode Page Page Epson mode Page Page Page D Interfaces Interface settings for User 1 and User 2 P arallel interface Connector assignment User guide Interfaces ECP mode Transmission length: max. 2,0 m Interfaces User guide 126 Serial interface RS232C Transmission length: max. 15 m Connector assignment Serial attachment characteristics Page Configuring the serial interface of the PC USB interface Consumab les and accessories E