Tally Genicom mL450 Obtaining Help and Information, Error No Description Action Required

TallyGenicom mL450 Laser Printer User Manual

Obtaining Help and Information

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and where x indicates the network slot where the serial interface is installed and where y reflects the error number as shown below:

Error No.	Description	Action Required
1	Overrrun Error	Verify that all DTS, RTS and XON settings within
		the SERIAL SETUP menu are configured correctly.
		Check the pinout assignments of cabling between
		the printer and the host.
2	Parity Error	Verify that the PARITY setting within the SERIAL
		SETUP menu is configured correctly.
		Check the pinout assignments of cabling between
		the printer and the host.
3	Framing Error	Verify that the SERIAL MODE, BAUD RATE, DATA
		BITS, STOP BITS and PARITY settings within the
		SERIAL SETUP menu are configured correctly.
4	Flow Control Error	Verify that all DTS, RTS and XON settings within
		the SERIAL SETUP menu are configured correctly.
		Check the pinout assignments of cabling between
		the printer and the host.

Example

An error message of:

NET2: ERROR3

indicates that the serial interface which is located in network slot 2 has experienced a framing error.

Obtaining Help and Information

Several sources of help and information are available, depending on the type of help you need:

Your Point of Purchase

Your local vendor from whom you purchased this printer may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions and the equipment to analyze your printer problems.

Your Application Vendor

Often, “printing” problems have more to do with the application being used than with the printer. In this case, the application manufacture is the best source of help.

Technical Support

Technical Support is available world-wide. Please refer to your point of purchase for the appropriate contact in your area.

When calling for assistance, please have the following information readily available:

„Your phone number, fax number and shipping address.

„A description of the problem.

„The printer model.

May 04 Publication No. GEG-99197