CODE | SYMPTOM | PROBABLE CAUSE | SOLUTION | |
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| Reset the heat pump from | |
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| the breaker. The control is | |
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| back to factory settings, | |
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| Power failure | call an authorized | |
| Loss of memory in the control |
| technician to recover | |
PE |
| Power output variation. The control | personalized settings (not | |
| Resumption of default parameters | accepts a voltage range between 20VAC | covered by warranty) | |
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| and 30VAC |
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| Call an authorized | |
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| technician if there are still | |
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| problems | |
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| Reset the heat pump from | |
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| the breaker. | |
CO | Error of communication | Cables are incorrectly plugged in or | Check connections. | |
between the control and the remote control | ||||
| defective |
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| Defective control or remote control | Call an authorized | |
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| technician | |
| For the |
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| defrosting operation has not finished in the | Reversing valve blocked | Reset the heat pump from | |
| predefined time. |
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| the breaker. | ||
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| Defrosting captor is defective | ||
DF |
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Heat pump stopped. Unplug the heat pump |
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| Call an authorized | ||
| and then plug it back in to restart the control. | Compressor is inactive in defrosting | ||
| technician | |||
| If the problem persists, consider the | mode | ||
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| |||
| following options. |
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| Reset the heat pump from | |
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| the breaker. | |
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| The valves of the heat pump are closed | Open the valves of the | |
| No water flow when pump operated by the |
| heat pump | |
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| ||
| control (swimming pool pump control option | The pump is disconnected | Connect back the heat | |
FF | only) |
| pump | |
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| Resumption of activities if water flow is | The pipes are obstructed | Unblock the pipes | |
| detected | |||
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| The water flow detector is defective: the | Call an authorized | |
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| water circulates in the heat pump but is | technician | |
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| not detected |
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CF | Configuration of invalid option |
| Reset the heat pump from | |
| the breaker. | |||
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| Loss of power |
| Reset the heat pump from | |
| Heat pump was disconnected | the breaker. | ||
PF |
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| There was a power failure |
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| Disappear 10 sec. |
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| W ait | ||
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