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Model C707 TroubleshootingGuide
Section 8 Troubleshooting Guide

PROBLEM PROBABLE CAUSE REMEDY PAG E

REF.

1. No product is being
dispensed with draw valve
open and the machine in
the AUTO mode.
a. Freeze- up in mix inlet
hole.
a. Call service technician to
adjust the mix hopper
temperature.
---
b. Beater motor out on reset. b. Reset the freezer. 12
c. The beater is rotating
counterclockwise from the
operator end.
c. Contact service technic ian
to correct rotationto
clockwise from operator
end.
---
d. The circuit breaker is off
or the fuse is blown.
d. Turn the breaker on, or
replace the fuse.
---
e. There is inadequate mix in
the mix hopper.
e. Fill the mix hopper with
mix.
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2. The product is too stiff. a. The viscosit y needs
adjustment.
a. Contact service
technician.
---
3. The product is too soft. a. Visc osity needs
adjustment.
a. Contact service
technician.
---
b. Not enough air space
around unit. (Air cooled
units)
b. Allow for adequate air flow
across the condenser.
1/ 6
c. Worn scraper blades. c. Replace regularly. 27
d. Dirty condenser (A/C) d. Clean monthly. 24
e. Mix is out of date. e. Use only fresh mix. ---
f. Loss of water. (W/C) f. Locate cause of water
loss and correct.
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4. The mix in the mix hopper
is too cold.
a. The temperature is out of
adjustment.
a. Call service technician to
adjust the mix hopper
temperature.
---
5. The mix in the mix hopper
is too warm.
a. The temperature is out of
adjustment.
a. Call service technician to
adjust the mix hopper
temperature.
---
b. The mix hopper cover is
not in position.
b. Place the cover in
position.
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c. The MIX REF light is not
lit.
c. Press the MIX REF key. 11