Troubleshooting

Battery

If you suspect a problem with the battery, check the DC IN indicator as well as the indicators for the battery. For information on indicators and battery operation see Chapter 6, Power and Power-Up Modes.

ProblemProcedure

Battery doesn't power

The battery may be discharged. Connect the AC

the computer.

power cord to charge the battery.

Battery doesn't charge

If the battery is completely discharged, it will not

when the AC power

begin charging at once. Wait a few minutes.

cord is attached.

If the battery still does not charge, make sure the

(Battery indicator does

outlet is supplying power. Plug in an appliance

not glow amber.)

and see if it works. If it doesn't, try another power

 

source.

 

Check whether the battery is hot or cold. If the

 

battery is too hot or too cold, it will not charge

 

properly. Let it reach room temperature.

 

Unplug the AC adapter and remove the battery to

 

make sure the terminals are clean. If necessary

 

wipe them with a soft dry cloth dipped in alcohol.

 

Connect the AC adapter and replace the battery.

 

Check the Battery indicator. If it does not glow,

 

let the computer charge the battery for at least

 

20 minutes. If the Battery indicator glows after

 

20 minutes, let the battery continue to charge for

 

at least another 20 minutes before turning on the

 

computer.

 

If the indicator still does not glow, the battery may

 

be at the end of its operating life.

 

Replace it.

 

If you do not think the battery is at the end of its

 

operating life, see your dealer.

Battery doesn't power

Check the power consumption settings in the

the computer as long as

Power Options. Consider using a power saving

expected.

mode.

User’s Manual

9-6