Troubleshooting

 

 

 

 

 

 

 

Problem

Procedure

 

The mouse pointer

Try changing the speed setting in the mouse

 

moves too fast or too

control utility.

 

slow

1.

Open the Control Panel, select the Mouse

 

 

 

icon and press Enter.

 

 

2.

Click the Pointer Options tab.

 

 

3.

Set the speed as instructed and click OK.

 

 

 

 

The mouse pointer

The mouse might be dirty. Refer to your mouse

 

moves erratically

documentations for instructions on cleaning.

 

 

If problems persist, contact your dealer.

 

 

 

 

USB

Refer also to your USB device’s documentation.

Problem

Procedure

USB device does not

Check for a firm cable connection between the

work

USB ports on the computer and the USB device.

 

Make sure the USB device drivers are properly

 

installed. Refer to your Windows documentation

 

for information on checking the drivers.

 

If problems persist, contact your dealer.

 

 

TV output signal

Problem

Procedure

Display on TV is poor

Make sure the TV type is correct for your area:

 

NTSC (US) or PAL (Europe).

No display

Try adjusting the contrast and brightness controls

 

on the external monitor.

 

Press hotkeys Fn + F5 to change the display.

 

Refer to Chapter 5, The Keyboard.

 

If problems persist, contact your dealer.

 

 

If you turn the computer off in Sleep Mode while the display is on a TV, the computer will select either the internal LCD or an external computer CRT as the display device the next time it is switched on.

User’s Manual

9-11