Troubleshooting

 

 

 

 

 

 

 

 

 

Problem

Procedure

 

 

Some discs run

The software or hardware configuration may be

 

correctly, but others do

causing a problem. Make sure the hardware

 

not

configuration matches your software's needs.

 

 

Check the disc's documentation.

 

 

Check the type of disc you are using. The drive

 

 

supports:

 

 

 

DVD-ROM:DVD-ROM, DVD-Video, DVD-R,

 

 

 

DVD-RW, DVD+R, DVD+RW,

 

 

 

DVD-RAM, DVD+R (Double

 

 

 

Layer), DVD-R (dual Layer)

 

 

CD-ROM:

CD-DA, CD-Text, Photo CD

 

 

 

(single/multi-session), CD-ROM

 

 

 

Mode 1, Mode 2, CD-ROM XA

 

 

 

Mode 2 (Form1, Form2),

 

 

 

Enhanced CD (CD-EXTRA), CD-G

 

 

 

(Audio CD only)

 

 

Check the region code on the DVD. It must match

 

 

that on the DVD Super Multi drive.

 

Cannot write correctlyIf you have trouble writing, make sure you are

 

 

observing the following precautions:
n Use only media recommended by TOSHIBA.n Do not use the mouse or keyboard during writing.n Use only the software supplied with the computer for recording.n Do not run or start other software during writing.n Do not jar the computer during writing.

n Do not connect/ disconnect external devices or install/remove internal cards during writing.

If problems persist, contact your dealer.

Disk driveFor information on disk care refer to Chapter 4, Operating Basics.

Problem

Procedure

Some programs run

The software or hardware configuration may be

correctly, but others do

causing a problem. Make sure the hardware

not

configuration match's your software's needs.
You cannot access theTry another disk. If you can access this disk, the
disk driveoriginal disk (not the disk drive) is problem.

 

If problems persist, contact your dealer.

 

 

User’s Manual

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