IB5000_5200GB 4/09/01 10:12 Page 31
T roubleshooting guide
Before requesting service (troubleshooting)
Symptom
No power?
There is no picture?
There is no sound or it can hardly be heard?
The remote control does not work?
There are no subtitles?
You have forgotten your password to change the rating limit?
The menu language is not the one you want?
Audio (spoken) and / or subtitle language is not the one selected during the initial player
Remedy
Power
•Correctly connect the AC Power Cord to an AC Outlet.
•With the UK plug, check the fuse.
Video and Audio
•Turn on the TV set and your DVD player.
•Check connections.
•Make the correct input selection on the TV set.
•Check the video connection settings.
•Make the correct audio input selection and volume adjustment on the TV set or hifi system (amplifier or AV selector).
Remote Control
•Load the batteries and check that their polarities (+ and
•Batteries are low. Replace with new ones.
•Remove batteries and hold down one or more keys for several minutes to drain the microprocessor inside the remote to reset it. Reinstall batteries and try remote again.
•Point the remote control to the front of the player.
•Operate the remote control within an 8 m range from the player.
•Remove any obstacles between the remote control and the red LED on the player.
Playback
•Check that the subtitle is recorded on the disc.
•Subtitles disappear from the TV screen. See how to display subtitles.
•While in stop mode hold down STOP and PLAY keys of the player, in that order and simultaneously, for more than 3 seconds. The password lock will be released and all initial settings will return to the default values. Please note, that in this case you should switch the player OFF and then back ON again. You will see a choice of menu language to be
•The menu language for your player has not been set during
•Your preferred menu language on a DVD disc (if available) has not been set during set up.
•The menu is not available in your language on the DVD disc.
•If the audio or subtitle language is not available on the DVD disc, the language selected during initial player
seen. The disc’s priority language (default language) is selected automatically. If you want another language, press audio “ ” key and subtitle “ ” key to select it temporarily for this disc (Or press MENU during playback, if the disc has its own language selection menu).
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