PROBLEMS | CAUSES | SOLUTIONS | |
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Cooking fluids have | Faulty pan or paddle. | Check that the paddle is correctly positioned, | |
otherwise call the customer Helpline below. | |||
leaked into the |
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| Observe the max level. | ||
base of the |
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The max level has been exceeded. | Do not use ActiFry for making recipes with a high | ||
appliance. | |||
| liquid content. | ||
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The LCD screen | The appliance is not plugged in. | Plug the appliance in. | |
does not work. | The lid is open. | Close the lid. | |
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| Unplug the appliance, wait for 10 seconds, plug | |
The LCD displays | The appliance is not | the appliance in again and press button. If | |
shows "Er" (error). | functioning correctly. | the LCD screen still shows Er, see the table of | |
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| error codes p. 37. | |
The appliance | You suspect there is a problem | Call the customer Helpline below. | |
in the way the appliance | |||
is abnormally noisy. | |||
motor is working. |
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EN
If you have any product problems or queries call our Customer Relations Team first for expert help and advice: Helpline: 0845 602 1454 - UK
(01)677 4003 - ROI
or contact us via our web site: www.tefal.co.uk
Table of error codes: Er.
Er. 1 or 2 | The fan is not working. | Check that all removable parts are fitted and correctly |
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| positioned (bowl ventilation output grid and removable |
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| filter, pan, lid). |
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| Check that there are no foreign bodies in all of these |
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| removable parts. |
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| After checking that there are no foreign bodies in the |
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| ventilation outlets, if the fault persists, call the customer |
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| Helpline. |
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Er. 3 | This error may appear if the | Leave the appliance at an ambient temperature of more |
| appliance has been stored for a | than 15°C for one hour before starting it up again. |
| long time at too low a | If the fault persists, call the customer Helpline. |
| temperature. |
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Er. 4 | Your appliance has a fault in the | Call the customer Helpline below. |
| temperature sensor. |
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Er. 5 | The voltage of your domestic | Contact your electricity supplier. |
| network is too low. Cooking |
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| performance may be altered. |
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Er. 6 | The voltage of your domestic | Contact your electricity supplier. |
| network is too high; for safety |
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| reasons your appliance should be |
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| protected against the risks of |
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| overheating. |
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37
