Technical troubleshooting guide
| Malfunction description | Causes | Solution | |
|
|
| |
Any indicator lamp off and no | Rice cooker not plugged. | Verify the main plug is well | |
| heating. | engaged in the product body. | ||
| |||
|
|
| |
| Any Indicator lamp off and | Problem of The connection of | Send to authorized service | |
the indicator lamp or Indicator | |||
heating. | center for repair. | ||
| lamp is damaged. | |||
|
| ||
|
|
| |
Cooking Indicator lamp off, | Cook button is not in cooking | Put the cook button in low | |
| keep warm indicator on. | position. | position (cooking). | |
|
|
| |
| Lid is badly closed. | Open and close again the lid. | |
|
|
| |
| Micropressure valve not well | Stop the cooking (unplug the | |
Steam leakage during using. | product) and check the valve is | ||
| positioned or uncomplete. | complete (2 parts locked | ||
|
| together) and well positioned. | |
|
|
| |
| Lid or micropressure valve | Send to authorized service | |
| gasket is damaged. | center for repair. | |
|
|
| |
Rice half cooked or overtime | Too much or not enough water | Refer to IFU for water quantity. | |
| cooking. | compared to rice quantity. |
| |
|
|
| |
| Rice half cooked. | Selector button on position | Change selector button position | |
| “soup”. | to “rice/steam”. | ||
| |||
|
|
| |
Automatic |
| Send to authorized service | |
| (product stay in cooking |
| ||
| center for repair. | ||
| position, or no heating). |
| ||
|
| ||
|
|
| |
| Dew collector missing or dew | Empty the dew collector for | |
Water leakage on the table. | each use verify good | ||
| collector overflow. | positionning of the dew | ||
| |||
|
| collector. | |
|
|
|
Remark: if inner bowl is deformed, do not use it anymore and get a replacement bowl from the authorized service center for repair.
10