Troubleshooting

3M™ Digital WallDisplay

Network Connection/Shared Meetings

Problem

eBeam

Try the following:

 

 

 

To share a meeting,

Software

• To serve as the meeting host, your computer must be

the eBeam Hardware

 

attached to the eBeam Hardware. See Hosting/Sharing

must be connected

 

 

a Meeting.

and detected.”

 

 

 

(This message

 

 

appears when you

 

 

choose Shared

 

 

Meeting.)

 

 

 

 

 

Unable to share or

Software

• If you are attempting to share a meeting, make sure that

join a meeting over

 

you have the eBeam Hardware connected. See

the EFI meeting

 

Hosting/Sharing a Meeting.

server.

 

• If your network/Internet connection is behind a firewall or

 

 

 

 

proxy server, you will have to set up the proxy server.

 

 

See Proxy Server Setup.

Using a cable modem

Software

• If you are attempting to share a meeting, make sure that

or DSL and unable to

 

you have the eBeam Hardware connected. See

share or join a meet-

 

Hosting/Sharing a Meeting.

ing over the EFI meet-

 

• If your network/Internet connection is behind a firewall or

ing server.

 

 

proxy server, you will have to set up the proxy server.

 

 

 

 

See Proxy Server Setup.

 

 

Even if you think you aren’t behind a proxy server/firewall, you

 

 

might be. Your ISP might have a firewall set up, causing this

 

 

problem. Try:

 

 

• Add a new server (see Adding a Meeting Server) with

 

 

a DNS: meetings.e-beam.com, and port: 443.

 

 

• This option is only available in version 2.1 and later.

 

 

Newer versions of the software automatically attempt to

 

 

connect through port 443, but it may be necessary to

 

 

manually set up the server as described previously.

Unable to see shared

Software

• When the meeting host shares the meeting through the

meeting names in the

 

Share Meeting dialog box (see Hosting/Sharing a

Join Meeting dialog

 

Meeting), they can select whether or not to publish the

box.

 

meeting name. if the meeting name is published, then it

 

 

will show up in the Join Meeting dialog box. if the meet

 

 

ing name is not published, then other meeting partici

 

 

pants must manually type the meeting name into the

 

 

meeting name text box.

 

 

• To publish the meeting name, make sure that the

 

 

Publish meeting name check box in the Share

 

 

Meeting dialog box is checked.

 

 

• Does your intranet have a proxy server/firewall? Most

 

 

intranets do. If you have not done so, enable your proxy

 

 

server. See Proxy Server Setup.

 

 

 

How to set up the

Software

• See Proxy Server Setup.

proxy server?

 

 

 

 

 

42

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Texas Instruments 8200IW, 8200IC Problem EBeam Try the following, Hosting/Sharing a Meeting, See Proxy Server Setup

8200IW, 8100CB, 8200IC specifications

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