Texas Memory Systems 320, 325, RamSan- 300 Preface

Preface

Document Overview

This document provides operating procedures for the RamSan-

300/320/325. It covers installation, management, and troubleshooting

issues.

Conventions

This document uses the following textual conventions:

Select Front panel button descriptions

Ethernet Setup Front panel text (menu items)

lunconfig Management port (serial/Telnet) commands and

text.

Safety Precautions

PLEASE OBSERVE ALL DUE SAFETY MEASURES WHEN WORKING

WITH SENSITIVE ELECTRICAL EQUIPMENT. READ AND FOLLOW

ALL INSTRUCTIONS AND SAFETY PRECAUTIONS BEFORE

OPERATING THE UNIT.

 Before servicing the unit, shutdown the unit and remove power cords

from both power supply modules. Wait 15 seconds before servicing

the unit.

 DO NOT REACH INSIDE THE PROTECTIVE ENCLOSURE AFTER

REMOVING A POWER SUPPLY MODULE.

 Caution for service personnel: Power supply modules include Double

Pole/Neutral Fusing.

 RISK OF FIRE OR EXPLOSION IF BATTERY IS REPLACED BY AN

INCORRECT TYPE. DO NOT DISPOSE OF USED BATTERIES IN A

FIRE. THEY MAY EXPLODE. CHECK WITH LOCAL AUTHORITIES

FOR DISPOSAL INSTRUCTIONS.

 Only use TMS factory certified replacement parts. Faulty components

should be replaced as soon as possible.

RamSan-300/320/325 User’s Manual - 1 -

Contents

Main TEXAS MEMORY SYSTEMS, INC. RamSan- 300/320/325 Users Manual Page Table of Contents Page Preface Document Overview Conventions Ethernet Setup Front panel text (menu items) Revision History The following table describes revisions to this document: Chapter 1 Introduction 1.1 Overview 1.2 System Components Redundant batteries (N+1) 1.3 Power 1.5 Configurable Backup Active BackupTM mode (optional) Datasync mode Mirror mode None (Volatile) mode Page Chapter 2 Installation 2.1 Electro-Static Discharge Warning 2.2 Battery Warning 2.3 System Inspection Page 2.4 Rack Mounting 2.5 Connecting the Fibre Channel Ports 2.6 Connecting the Power Supplies Power switch Power AC Volta g 2.7 Turning on the System 2.8 System Initialization Chapter 3 Management Tool Overview 3.1 Front Panel Display 3.1.1 Front Panel menu system layout 3.2 Text Management Interface 3.2.1 Connecting using a terminal program 3.2.2 Connecting using Telnet 3.2.3 General interface layout and instructions Page Page 3.3 Web Management Interface 3.3.1 General interface layout and instructions 3.4 SNMP Chapter 4 Administration Functions 4.1 Security 4.1.1 Logging into the system 4.1.2 Set password Page Via Text Management 4.1.3 Enable/disable Telnet Note: Page Page Page 4.2 Configuring System Date and Time 4.2.1 Set Date and Time Via Web Interface Via Text Management 4.3 Configuring Ethernet Settings 4.3.1 Configuring Ethernet Settings via Front Panel Page Page Page 4.3.2 Configuring Ethernet Settings via Web Management Interface 4.3.3 Configuring Ethernet settings via Text Management Interface 4.4 Power Down Settings 4.4.1 Manual shutdown Important: Via Front Panel Display Via Web Management Via Text Management 4.4.2 Automatic shutdown 4.5 Installing New Feature Licenses 4.5.1 Via the Web Interface 4.5.2 Via Text Management 4.6 Saving and Uploading Configuration Options Important: 4.6.1 Download Configuration Settings Via the Web Interface 4.6.2 Upload Configuration Settings Via the Web Interface Chapter 5 Monitoring Functions 5.1 Viewing System health and status 5.1.1 Front Panel Monitoring Restore/Synchronize Progress Status Fibre Channel Performance LED Performance Monitoring 5.1.2 Identifying a RamSan Via Web Interface Page Page Page Page Page Page Page Page Page Page Page 5.2 Statistics 5.2.1 Viewing IO/Second Summary Via Web Interface Via Text Management Page Page Page 5.2.3 Viewing Transfer Size Via Web Interface Page 5.2.4 Viewing Queue Depth Summary Via Web Interface Page 5.2.5 Viewing Controller Details Via Text Management 5.3 Logs 5.3.1 Viewing the System Event and Support Logs Via Web Interface Page Page Chapter 6 LUN Configuration 6.1 A Example LUN Configuration Ports 6.2 Adding LUNs 6.2.2 Via Text Management 6.3 Viewing LUN Status / LUN Map Page 6.3.2 Via Text Management 6.4 Linking LUNs to/from Fibre Channel Controllers 6.4.1 Via Web Interface 6.4.2 Via Text Management Linking Fibre Channel Controllers Unlinking Fibre Channel Ports from LUN 6.5 Changing LUN Numbers 6.5.1 Via Web Interface 6.5.2 Via Text Management 6.6 Resizing LUNs 6.6.1 Via Web Interface 6.6.2 Via Text Management 6.7 Managing Access Lists 6.7.1 Via Web Interface 6.7.2 Via Text Management Viewing Current Access Lists Adding Access Lists Deleting Access Lists Setting SCSI device identifiers 6.8 Deleting LUNs 6.9 Setting Backup Mode 6.9.1 Via Web Interface 6.9.2 Via Text Management Active BackupTM mode (optional) Datasync mode Mirror mode 6.10 Initializing LUNs 6.10.1 Via Web Interface 6.10.2 Via Text Management Chapter 7 Fibre Channel Controller Configuration 7.1 Changing Fibre Channel Topology and Link Speed Page Important: Note: 7.2 Configuring High Availability Primary (Active) Primary (Active, Secondary is X) Secondary (Passive, Primary is X) Primary (Passive, Secondary is X) Secondary (Active, Primary is X) Page Page 7.3 Resetting a Fibre Channel Controller 7.4 Clearing Fibre Channel Controller Statistics Via Web Interface 7.5 Advanced Fibre Channel Controller Options 7.5.1 View Fibre Channel Console 7.5.2 Disable/Enable Fibre Channel Login Reset 7.5.3 Disable/Enable Extra Fibre Channel Logging Chapter 8 SNMP Configuration 8.1 Enabling SNMP settings 8.1.1 Setting SNMP community strings Page Page 8.1.2 SNMP Trap configuration Via Text Management Via Web Management 8.1.3 Downloading the MIB file Via Web Management Chapter 9 System Maintenance 9.1 Updating System Firmware Page 9.2 Hot Swapping Power Supplies 9.3 Hot Swapping Disk Drives 9.4 Batteries 9.5 Fans Chapter 10 Troubleshooting 10.1 System Event Log 10.2 Support Log 10.3 System Diagnostics 10.4 Still Having Problems Chapter 11 Specifications 11.1 Physical Characteristics 11.2 Operating Environment 11.3 Non-operating Environment Page Page Page Appendix B FCC/Safety Notices Appendix C Warranty, Maintenance, Field Service, and Repair Policy BRONZE WARRANTY Return to Factory Telephone and Software Support Field Service SILVER WARRANTY - Advanced Parts Replacement GOLD WARRANTY - On-site Repair - Business Hours PLATINUM WARRANTY - On-site Repair - 24/7 OUTSIDE OF WARRANTY Appendix D Serial Port Settings Appendix E SNMP Trap Definitions