5.3 LCD display (Option for TDP-225/324 model)

This section lists the LCD display messages that you may encounter when operating the printer. Also, it provides solutions.

 

Messages

 

Possible Cause

 

 

Recovery Procedure

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Head Open

 

 

 

 

 

 

 

 

 

 

 

* The printer top cover is open.

 

 

* Please close the top cover.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

* Supply a new label roll.

 

 

No Paper

 

 

* Running out of label.

 

 

 

 

 

 

 

 

* Please refer to the steps in user’s

 

 

 

 

 

* The label is installed incorrectly.

 

 

 

 

 

 

 

 

 

manual to reinstall the label roll.

 

 

 

 

 

* Gap/black mark sensor is not

 

 

 

 

 

 

 

 

 

* Calibrate the gap/black mark

 

 

 

 

 

calibrated.

 

 

 

 

 

 

 

 

 

sensor.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

* Gap/black mark sensor is not

 

 

 

 

 

Paper Jam

 

 

 

 

 

 

 

 

 

set properly.

 

 

* Calibrate the gap/black mark

 

 

 

 

 

* Make sure label size is set

 

 

 

 

 

 

 

 

 

sensor.

 

 

 

 

 

properly.

 

 

 

 

 

 

 

 

 

* Set label size correctly.

 

 

 

 

 

* Labels may be stuck inside the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

printer mechanism.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Out of Mem

 

 

 

 

 

 

 

 

 

 

 

* The space of FLASH/DRAM or

 

 

* Delete unused files in the

 

 

 

 

 

 

 

 

 

 

 

 

MicroSD card is full.

 

 

FLASH/DRAM or MicroSD card.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

* Please take the label away to print

 

 

 

 

 

 

 

 

the next label if peeler module is

 

 

 

 

 

 

 

 

installed.

 

 

Take Label

 

 

 

 

 

 

 

 

 

* Peel function is enabled.

 

 

* If peeler module is installed and

 

 

 

 

 

 

 

label is been taken away, but the

 

 

 

 

 

Waiting user to take label away

 

 

 

 

 

 

 

 

 

message remains. Please check if

 

 

 

 

 

to print the next label.

 

 

 

 

 

 

 

 

 

the peeler module connector is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

connected to main board properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

* If peeler module is not installed,

 

 

 

 

 

 

 

 

please disable the peeler function.

 

 

 

 

 

* Cutter jam.

 

 

* Remove the jammed label.

 

 

Cutter Error

 

 

 

 

 

 

 

 

* There is no cutter installed on

 

 

* Make sure the media thickness is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the printer.

 

 

equal or less than 0.19mm.

 

 

 

 

 

* Cutter or cutter driver circuit

 

 

* Replace the cutter or cutter driver

 

 

 

 

 

 

 

 

 

 

 

 

board is damaged.

 

 

circuit board.

 

 

 

 

 

 

 

 

 

 

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The Speaker Company user manual LCD display Option for TDP-225/324 model