Section Seven: Before Calling for Service

BEFORE CALLING FOR SERVICE

Before calling for service, check the following to avoid unnecessary service charges.

Be sure to check these Items first:

Is there a power outage in the area?

Is the household fuse blown or the circuit breaker tripped?

Is the Cooktop disconnected from the electrical supply?

IF THE BURNERS DO NOT IGNITE

Are the burner caps properly aligned on the burner bases (Sealed Surface Burners)?

Are the burner ports clogged?

Is a fuse blown or is the circuit breaker tripped?

Is the manual shut-off valve closed, preventing the flow of gas?

Are the Wok pilot ports clogged?

Is the spark igniter sparking (Surface Burners and Wok)?

Is there flame on the Wok pilot burner?

DATA RATING PLATE

Cooktop Models:

The data rating plate shows the model and serial numbers of your Cooktop or Wok. It is located on the underside of the Cooktop or Wok chassis near the gas inlet connection and electric power cord. In most cases after installation, technicians are unable to access the information.

Product Rating Label Location – Cooktop Model

Front - Bottom of Unit

Product Rating

Threading compounds must

 

Label/Serial Tag

 

be Resistant to Propane Gas

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3" Min. 36"

 

 

3/4" flex line

 

 

Power

 

 

gas flow

Cord

 

Regulator (supplied

 

 

 

 

 

with unit) Install

 

 

 

 

 

horizontally,

CUSTOMER SERVICE:

800/735-4328

or see our website:

www.thermador.com

SERVICE

INFORMATION

Serial Number

______________________________

Date of Purchase

______________________________

Dealer’s Name

______________________________

Dealer’s Phone Number

______________________________

Service Center's Name

______________________________

Service Center's Phone Number

3-Prong grounding type receptacle connected to a properly grounded and polarized electrical supply rated at 120VAC, 15 Amps, Single Phase, 60 HZ.

A manual valve must be installed external to the appliance, in an accessible location from the front, for the purpose of shutting off the gas supply.

All Installer supplied parts must conform to Local Codes.

Also, enter this information on the Product Registration Form in- cluded with this product, then mail it to the indicated address.

— Thank You.

WOK MODEL:

The data rating plate shows the model and serial numbers of your Wok. It is located on the bottom of the unit.

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Thermador PSC364GL, PSC366, PSC364GD Before Calling for Service, Data Rating Plate, Customer Service, Service Information

PSC486GL, PSC484GG, PSC364GL, PSC486GD, PSC484WK specifications

Thermador is synonymous with luxury and high-performance kitchen appliances, and their professional series ranges, including the PSC366, PSC364GD, PSC484WK, PSC486GD, and PSC364GL, stand out for their innovative features and superior craftsmanship. These models are designed to cater to the needs of serious home cooks and professional chefs alike, providing both functionality and style.

The Thermador PSC366 is a 36-inch range equipped with powerful burners and a dual-fuel configuration that combines the best of gas cooking with an electric oven. It features the innovative Star Burner, designed to provide a superior flame distribution, enhancing the overall cooking experience. The model also includes a large capacity oven with True Convection cooking, ensuring even baking results.

Next, the PSC364GD is an impressive 36-inch gas range that showcases Thermador's advanced cooking technology. It features a Built-In Griddle, which allows for a variety of cooking styles, from searing meats to preparing breakfast favorites. The additional dual-fuel capability, combined with a powerful convection oven, makes this model ideal for any culinary endeavor.

The PSC484WK takes cooking to a new level with its professional-grade features. This 48-inch range is perfect for larger kitchens and serious culinary pursuits. With multiple cooking zones, including the extra-large burner and a versatile griddle, it provides exceptional cooking flexibility. Both ovens come equipped with True Convection, ensuring consistent baking results, while the integrated steam function further elevates the cooking process.

For those who crave more versatility, the PSC486GD is a dual-fuel range that combines a gas cooktop with dual electric ovens. Its powerful burners deliver precise temperature control, while the ovens are engineered with a variable-speed convection system that enhances baking and roasting. The sleek design and stainless steel finish complement any modern kitchen aesthetic.

Finally, the PSC364GL stands out with its high-performance cooking capabilities and elegant design. Its gas burners provide rapid heat and precise simmering, while the spacious oven is equipped with a unique Self-Cleaning option, making maintenance a breeze. The addition of the integrated Wi-Fi connectivity allows users to monitor and control their cooking from virtually anywhere.

In summary, the Thermador PSC series ranges exemplify the perfect blend of performance, technology, and design. These luxury appliances are not only functional but also enhance the culinary experience, making them a great investment for any kitchen.