Thermador T24IW, T18IW manual Warranty, Extension of the limited warranty, en-us

en-us

Warranty

The limited warranty from BSH Home Appliances in this limited product guarantee applies only

to the Thermador fridge-freezers (the “Product”) which you, as first purchaser have bought, if the product: (1) was purchased for normal (not commercial) use in the household and was always and exclusively used for normal household purposes; (2) was purchased as

a new appliance in a shop (not as an exhibit, “as is” or as a return) and not for resale or for commercial use; and (3) was purchased in the United States or Canada and has never left the country in which it was originally purchased.The warranties listed here apply only

to the first purchaser of the product and are not transferable.

Remember to return your registration card; although it is not required for services within the scope of

the warranty, it provides Thermador with the best means of contacting you in the unlikely event of a safety warning or a product recall.

Period of validity of the warranty: Thermador guarantees that the product is free of material and production faults for a period of 365 days from

the date of purchase.This period starts on the day of purchase and will not be postponed, suspended, extended or replaced for any reason. Repair/ replacement as exclusive remedy: During this warranty period Thermador or one of its authorized customer service providers will repair your product free of charge (subject to certain restrictions listed here) if it turns out that your product has a material or production fault. If an appropriate number of attempts have been made to repair your product, Thermador will replace your product (later models may be made available

to you for an additional fee at the sole discretion of Thermador). All removed parts and components are the property of Thermador at its sole discretion. For the purpose of this warranty all replaced and/or repaired parts will receive the identity of the original parts, and this warranty will not be extended with regard to these parts.

Thermador’s sole liability and responsibility, based on this warranty, consists of repairing the factory-defective product involving a customer service provider authorized by Thermador during normal business hours. For reasons of safety and with regard

to damage, Thermador strongly recommends that you do not attempt to repair the product yourself or have it repaired by a non-authorized customer service; Thermador is not liable for repairs or work performed by a non-authorized customer service. If you decide to have the product repaired by somebody other than an authorized customer service, THIS WARRANTY WILL BE AUTOMATICALLY VOIDED. Authorized customer service providers are those persons or companies which have been specially trained on Thermador products and which, in the opinion of Thermador, have an excellent reputation concerning their customer service and their technical skills (note: these are independent persons/companies, there are no agents, partners, subsidiary companies or representatives of Thermador).

Irrespective of this, Thermador accepts no liability or responsibility for the product if it is in a remote location (more than 160 km from an authorized customer service) or in an inaccessible, dangerous, threatening or insidious place, in such surroundings or such an environment; in such a case Thermador would, if you so wish, bear the costs for labor and materials as well as for transportation to the nearest authorized customer service, but you would have to bear the costs for transportation or other extra charges of the customer service company if the latter has already expressed its willingness to accept the order.

Extension of the limited warranty:

Thermador also offers the following, limited warranties:

■2-year limited warranty: Thermador will repair or replace all components which have proven material or production faults (without labor costs).

■5-year limited warranty on electronics: Thermador will repair or replace all microprocessors or PCBs which have proven material or production faults (without labor costs).

■Lifetime warranty against rusting of stainless steel parts: Thermador will repair or replace all components which have proven material or production faults (without labor costs).

Expired warranty: Thermador is neither legally nor in any other way obliged to make concessions of any kind after the warranty period has elapsed, this also applies to repairs, pro-rata charging or product replacement. Exclusion of warranty: The warranty described here excludes all defects and damage which are not based directly on faults on the part of Thermador; this also includes the following cases: (1) Use of the product in other than the normal, usual and designated way (including inter alia any form of commercial utilization, use or storage of a domestic appliance outdoors, use of the product in conjunction with aircraft or watercraft);

(2)Conscious misconduct, negligence, misuse, carelessness, disregard, improper handling, inadequate maintenance, faulty or negligent installation, tampering, non-observance of the instructions for use, incorrect operation, work performed by unauthorized customer service (including in-house repairs or testing the inner life of the appliance); (3) Adjustments, changes or modifications of any type; (4) Non- observance of electrical, sanitary or building regulations, provisions or laws of the state, country, region, city or district, including installation of

the product not in accordance with local fire protection and building provisions and regulations; (5) Normal wear, spilled food, liquids, accumulation of grease or other substances which collect on, in or around

the product; and (6) External, natural and/or environmental forces and factors, e.g. rain, wind, sand, floods, fires, mudslides, frost, excessively high humidity or prolonged load due to humidity, lightning, power failures, structural failure of the appliance environment, as well as cases of force majeure. Thermador is not at all liable for environmental damage, e.g. to cupboards, floors, ceilings and other structures or objects near the product. Also excluded from the warranty are scratches, kinks, minor dents und cosmetic damage to outer surfaces and exposed parts, products on which the serial number was changed, disguised or

14