Toshiba 2415 Series Other Toshiba Internet Web sites

240 If Something Goes Wrong

Other Toshiba Internet Web sites

5.375 x 8.375 ver 2.4.0

❖Information about what you were doing when the

problem occurred.

❖Exact error messages and when they occurred.

For technical support, call the Toshiba InTouch Center:

❖Within the United States at (800) 457-7777

❖Outside the United States at (949) 859-4273

Other Toshiba Internet Web sites

toshiba.com Worldwide Toshiba corporate

site

computers.toshiba.com Marketing and product

information in the USA

www.toshiba.ca Canada

www.toshiba-Europe.com Europe

www.toshiba.co.jp/index.htm Japan

http://servicio.toshiba.com Mexico and all of Latin

America

Contents

Main Model: Satellite 2410/2415 Series Compact Disk-ReWritable Protection of Stored Data Critical Applications FCC Notice NOTE Industry Canada Requirement FCC Requirements Installation Type of Service Instructions for IC CS-03 certified equipment Wireless Interoperability Wireless LAN and your Health Regulatory Information Canada Industry Canada (IC) USA-Federal Communications Commission (FCC) Caution: Exposure to Radio Frequency Radiation Interference Statement Approved Countries for use Caution: Bluetooth and Exposure to Radio Frequency Radiation CD-ROM, DVD-ROM, DVD-ROM/CD-RW, DVD-R/RW Safety Instructions Location of the required label Copyright Export Administration Regulation Notice Trademarks Computer Disposal Information Contents Introduction ..............................................................22 Chapter 1: Finding Your Way Around........................ 26 Chapter 2: Getting Started......................................... 38 Page Chapter 3: Learning the Basics.................................. 75 Chapter 4: Mobile Computing................................. 117 Chapter 5: Getting to Know the Windows XP Operating System.............................. 131 Chapter 6: Exploring Your Options.......................... 162 Chapter 7: Toshiba Utilities....................... .............. 186 Chapter 8: Using WinDVDTM with Your Computer ........................... 201 Chapter 9: If Something Goes Wrong..................... 214 Page Introduction This guide Safety icons 24 Other icons used Other documentation Service options Page Front with the display closed Back Right side Left side Front with the display open Page Keyboard indicator lights System indicator panel CD/DVD control buttons Underside Page Chapter 2 Getting Started Selecting a place to work Creating a computer-friendly environment Keeping yourself comfortable Placement of the computer Seating and posture Lighting Arms and wrists Work habits Precautions Setting up your computer Setting up your software Registering your computer with Toshiba Adding external devices Installing additional memory (optional) Page Page Page Page Removing a memory module Checking total memory Connecting a mouse Connecting a printer Connecting a USB printer Connecting a parallel printer Using external display devices Connecting an external monitor Directing the display output when you turn on the computer Adjusting the quality of the external display Display limitations Connecting an external diskette drive Using an external keyboard Connecting to a power source Page Charging the battery Using the computer for the first time Opening the display panel Turning on the power Page Activating the power-on password Important information on your computers built-in LCD sensor Using the TouchPad Primary and secondary control buttons Disabling or enabling the TouchPad Page Setting up a printer Using the Add Printer Wizard Page Setting up the fax function Page Powering off the computer Caring for your computer Cleaning the computer Moving the computer Using a computer lock Page Chapter 3 Learning the Basics Computing tips Using the keyboard Character keys Ctrl, Fn, and Alt keys Function keys Windows special keys Overlay keys Using the numeric keypad overlay Using the cursor control overlay Emulating a full-size keyboard TOSHIBA Console button Starting a program Saving your work Printing your work Using diskettes Inserting and removing diskettes Caring for diskettes Backing up your files Copying to a diskette Playing a CD or DVD Drive components and control buttons Components CD/DVD control buttons CD/DVD and Digital audio modes Inserting a disc Page Playing an audio CD Page Viewing the contents of a CD or DVD Removing a disc with the computer on Removing a disc with the computer off Caring for CDs and DVDs Using the DVD-ROM or multi-function drive Setting up for communications Connecting the modem Connecting your computer to a network Powering down the computer Turn Off or Shut down command Restart command Hibernation command Standby command Using Turn Off or Shut down Page Turning off or shutting down more quickly Page Starting again after Turn Off or Shut down Using Hibernation Enabling the Hibernation command Going into Hibernation mode Going into Hibernation mode more quickly Page Page Starting again from Hibernation Using Standby Going into Standby mode more quickly Page Page Starting again from Standby Chapter 4 Mobile Computing Toshiba's energy-saver design Running the computer on battery power Using additional batteries Battery safety precautions Maximizing battery life Page Charging batteries Charging the main battery Charging the RTC battery Monitoring battery power Determining remaining battery power Conserving battery power What to do when the battery runs low Setting battery alarms Changing the main battery Removing the battery from the computer Removing the battery from the battery cover Inserting a charged battery Disposing of used batteries safely Traveling tips Chapter 5 Getting to Know the Windows XP Operating System Lesson 1: Exploring the desktop Finding your way around the desktop Icons Start button Taskbar System tray WindowsXP file system Lesson 2: Using the TouchPad and control buttons together Page Page Page Lesson 3: Learning about the Internet Lesson 4: Creating a new document Page Lesson 5: Creating a new folder Lesson 6: Starting programs Page Lesson 7: Resizing, repositioning, and hiding windows Using the taskbar Minimizing and maximizing windows Resizing and moving windows Lesson 8: Closing programs Lesson 9: Creating shortcuts Creating a shortcut to the Calculator Creating a shortcut to the Character Map Page Lesson 10: Changing the screen saver Page Lesson 11: Setting the date and time Lesson 12: Removing objects from the desktop Page Lesson 13: Using System Restore Lesson 14: If I am lost, what do I do? Windows XP Help and Support Page Using the Windows XP tour Lesson 15: Turning off your computer Chapter 6 Exploring Your Options Windows XP special features Personalizing your desktop Customizing the taskbar Changing desktop and browsing style Choosing a style Personalizing individual windows Customizing window toolbars Displaying a toolbar in a window Displaying information about each folder Page Using your computer at the office Exchanging data with another computer Setting up a direct cable connection Setting up for communications Connecting the modem to a telephone line Determining the COM port Page Connecting your computer to a network Accessing a network Setting up a dial-up connection Setting up a wireless connection Accessing the wireless modules using your system tray An overview of using the Internet The Internet The World Wide Web Internet Service Providers Connecting to the Internet using a telephone line Surfing the Internet Internet features Uploading and downloading files from the Internet Toshibas online resources Exploring video features Viewing presentations or DVD movies on your television Playing DVDs Exploring audio features Recording sounds Using a microphone Adjusting recording quality Using external speakers or headphones Using PC Cards PC Card supporting software Inserting PC Cards Removing PC Cards Hot swapping Hot swapping precautions Page Chapter 7 Toshiba Utilities TOSHIBA Accessibility Fn-esse Starting Fn-esse Assigning a key to a program or document Using the Fn-esse drag-and-drop Using the keyboard or TouchPad Viewing existing key assignments Changing or removing existing key assignments Hotkey utility TOSHIBA Console Customize Your Computer Security Power Management Plugged in section Running on batteries section Creating a new power mode Customizing a power mode TOSHIBA Button Controls Toshiba Hardware Setup Page Page Chapter 8 Using WinDVDTM with Your Computer Playing DVDs Page Using the WinDVD slider bar (location) Using the WinDVD control panel Using the control panel playback buttons Page Page Page Maximizing the video window Using WinDVD advanced features Using playlists Creating a Playlist Page Playing a Playlist Page Chapter 9 If Something Goes Wrong Problems that are easy to fix Your program stops responding. Your program performs an illegal operation. Problems when you turn on the computer The computer will not start. The computer starts but, when you press a key, nothing happens. The computer is not accessing the hard disk or the diskette drive. The computer displays the WARNING RESUME FAILURE The Windows operating system is not working Using Startup options to fix problems Internet problems My Internet connection is very slow. My browser cant find the URL address I typed in. My browser cant find a site I bookmarked. The Windows XP operating system can help you Resolving a hardware conflict A plan of action Resolving hardware conflicts on your own Interrupt Request Channel Direct Memory Access Resolving conflicts Fixing a problem with Device Manager Disabling a device Checking device properties Memory module problems Power and the batteries The AC power light does not come on when you plug in the AC adapter and power cable. The AC adapter and power cable work correctly, but the battery will not charge. The battery appears not to power the computer for as long as it usually does. Keyboard problems The keyboard produces unexpected characters. Display problems The display is blank. The screen does not look right. The built-in screen flickers. The display mode is set to Simultaneous and the external display device does not work. Disk drive problems You are having trouble accessing a disk, or one or more files appear to be missing. Error-checking Your hard disk seems very slow. Your data files are damaged or corrupted. Some programs run correctly but others do not. A diskette will not go into the diskette drive. The computer displays the Non-system disk or disk error DVD-ROM or multi-function drive problems You cannot access a disc in the drive. You press the disc eject button, but the drive tray does not slide out. Some discs run correctly, but others do not. Sound system problems You do not hear any sound from the computer. The computer emits a loud, high-pitched noise. PC Card problems Card Information Structure PC Card checklist Resolving PC Card problems The system does not recognize your PC Card. A PC Card error occurs. Printer problems The printer will not print. The printer will not print what you see on the screen. Modem problems The modem will not receive or transmit properly. The modem is on, set up properly and still will not transmit or receive data. Develop good computing habits Save your work frequently. On a regular basis, back up the information stored on your hard disk. Read the users guides. If you need further assistance Before you call Contacting Toshiba Toshiba voice contact Other Toshiba Internet Web sites Toshibas worldwide offices Page Page Appendix A Hot Keys Volume Mute Instant password security Without a password With a password Maintaining security when the battery isnt fully charged Power usage mode Standby mode Hibernation mode Display modes Display brightness Disabling or enabling the TouchPad Keyboard hot keys Appendix B Power Cable Connectors Glossary Acronyms Page Ter ms The following terms may appear in this users guide. A B C D Page E F G H I K L M N O P R S T U W Index A B C D E F H I J K L M N O P Page R S T U V W