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Reference section

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.

Symptom and solution

TV will not turn on

Make sure the power cord is plugged in, then press .

The remote control batteries may be dead.

Replace the batteries.

No picture, no sound

• Check the aerial connections.

No sound, picture OK

The sound may be muted. Press +, − or .

The station may have broadcast difficulties. Try another channel.

Poor sound, picture OK

The station may have broadcast difficulties. Try another channel.

Poor picture, sound OK

Check the aerial connections.

The station may have broadcast difficulties. Try another channel.

Adjust the PICTURE menu.

Poor reception of broadcast channels

Check the aerial connections.

The station may have broadcast difficulties. Try another channel.

Mark sure the Colour System is properly set.

Teletext problems

Check the aerial connections. Good per- formance of text depends on a good strong broadcast signal.

The brightness of the screen comes down, or flickers of the screen are caused, or some parts of the screen do not light up.

When you just buy and start to use this TV, a flickering may be caused in the screen. In this case, switch off the TV, then switch on it again to cure the condition.

The cold cathode fluorescent lamp used for the back light on this TV has longevity. When the brightness of the screen comes down, or the flickers of the screen are caused, or some parts of the screen do not light up, it may reach the end of its life, contact a service technician.

Some pixels of the screen do not light up

The LCD display panel is manufactured using an extremely high level of precision technol- ogy, however, sometimes some pixels of the screen may be missing picture elements or have luminous spots. This is not a sign of a malfunction.

The picture brightness varies when you switch the TV on.

If you switch the TV on at 0°C and under, wait until the warms up.

Multiple images

The station may have broadcast difficulties. Try another channel.

Aerial reception may be poor. Use a high directional outdoor aerial.

Check if the direction of the aerial has changed.

Poor colour or no colour

The station may have broadcast difficulties. Try another channel.

Adjust the Tint and/or Colour in the PICTURE menu.

The remote control does not operate

Make sure the remote control is set to the cor- rect device mode.

Remove all obstructions between the remote control and the remote control sensor on the TV.

The remote control batteries may be dead. Replace the batteries.

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Toshiba 32AV800V, 32AV800E, 32AV800T owner manual Reference section, Troubleshooting, Symptom and solution