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English
Troubleshooting
Before calling a service technician, please check
the following table for a possible cause of the
symptom and some solutions.

Symptom and solution

TV will not turn on
Make sure the power cord is plugged in, then
press .
The remote control batteries may be dead.
Replace the batteries.
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•
•
No picture, no sound
Check the aerial connections.•
No sound, picture OK
The sound may be muted. Press +, − or .
The station may have broadcast difficulties.
Try another channel.
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•
Poor sound, picture OK
The station may have broadcast difficulties.
Try another channel.
•
Poor picture, sound OK
Check the aerial connections.
The station may have broadcast difficulties.
Try another channel.
Adjust the PICTURE menu.
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•
•
Poor reception of broadcast channels
Check the aerial connections.
The station may have broadcast difficulties.
Try another channel.
Mark sure the Colour System is properly set.
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•
•
Teletext problems
Check the aerial connections. Good per-
formance of text depends on a good strong
broadcast signal.
•
The brightness of the screen comes down,
or flickers of the screen are caused, or some
parts of the screen do not light up.
When you just buy and start to use this TV, a
flickering may be caused in the screen. In this
case, switch off the TV, then switch on it again
to cure the condition.
The cold cathode fluorescent lamp used for
the back light on this TV has longevity. When
the brightness of the screen comes down,
or the flickers of the screen are caused, or
some parts of the screen do not light up, it
may reach the end of its life, contact a service
technician.
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•
Some pixels of the screen do not light up
The LCD display panel is manufactured using
an extremely high level of precision technol-
ogy, however, sometimes some pixels of the
screen may be missing picture elements or
have luminous spots. This is not a sign of a
malfunction.
•
The picture brightness varies when you
switch the TV on.
If you switch the TV on at 0°C and under, wait
until the warms up.
•
Multiple images
The station may have broadcast difficulties.
Try another channel.
Aerial reception may be poor. Use a high
directional outdoor aerial.
Check if the direction of the aerial has
changed.
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•
•
Poor colour or no colour
The station may have broadcast difficulties.
Try another channel.
Adjust the Tint and/or Colour in the PICTURE
menu.
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•
The remote control does not operate
Make sure the remote control is set to the cor-
rect device mode.
Remove all obstructions between the remote
control and the remote control sensor on the
TV.
The remote control batteries may be dead.
Replace the batteries.
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•
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Reference section
English