Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.
Problem | Solution | |
TV will not turn on | • | Make sure the power cord is plugged in, and then press POWER. |
| • | The remote control batteries may be dead. Replace the batteries. |
No picture, no sound | • | Check the antenna/cable connections. |
| • Press the TV/VIDEO button to check the main picture source. | |
No sound, picture OK | • The sound may be muted. Press VOL yz. | |
| • | The station may have broadcast difficulties. Try another channel. |
| • Make sure the SPEAKERS feature in the AUDIO menu is set | |
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| correctly. |
Poor sound, picture OK | • The station may have broadcast difficulties. Try another channel. | |
Poor picture, sound OK | • | Check the antenna connections. |
| • | The station may have broadcast difficulties. Try another channel. |
| • Adjust the PICTURE menu. | |
Poor reception of broadcast channels | • | Check the antenna connections. |
| • | The station may have broadcast difficulties. Try another channel. |
| • | If you are using a VCR, make sure the TV/VCR button is set |
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| correctly. |
Cannot receive above channel 13 | • | Make sure the TV/CABLE/VCR switch is set to the mode that |
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| corresponds with the signal source (cable or outside antenna). |
Black box appears on the screen | • The closed caption feature may be set to one of the Text modes (T1, | |
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| T2, T3, or T4). Set closed captioning to OFF. |
Unable to select a certain | • The channel may be locked out with the CH LOCK or VIDEO | |
channel or VIDEO input |
| LOCK feature, or erased with the ADD/ERASE feature. |
Multiple images | • | The station may have broadcast difficulties. Try another channel. |
| • | Antenna reception may be poor. Use a highly directional outdoor |
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| antenna. |
Poor color or no color | • | The station may have broadcast difficulties. Try another channel. |
| • Adjust the TINT and/or COLOR in the PICTURE menu. | |
| • | The picture may suffer from color shading if you change the |
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| direction of the TV while it is on. Turn the TV off and allow it to |
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| cool for 30 minutes before turning it on again. |
No stereo or SAP sound from a | • | Make sure the MTS feature is set properly. |
known MTS broadcast |
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The remote control does not operate | • Make sure the TV/CABLE/VCR switch is set properly. | |
| • There may be an obstruction between the remote control and the | |
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| remote control sensor. Remove the obstruction. |
| • | The remote control batteries may be dead. Replace the batteries. |
Cannot access signal input sources | • Check the VIDEO LOCK feature. | |
(Video |
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channels 3 and 4. |
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Introduction |
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Connecting | yourTV |
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Usingthe | RemoteControl |
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Settingup | yourTV |
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UsingtheTV’s | Features |
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Appendix |
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Index |
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47