Questions and Answers

Below are the answers to some of the most common queries.

For more information go to www.toshiba.co.uk

Q Why is there no sound or picture?

A Check the television is not in standby mode. Check the mains plug and all mains connections.

Q There is a picture, but why is there little or no colour?

A When using an external source, for instance, a poor quality video tape, if there is little or no colour,

improvements may sometimes be achieved. The colour is factory set to Auto. to automatically display the best colour system.

To check that you have the best colour:

1With the external source playing, select Manual Setting from the SETUP menu.

Manual Setting

Colour System: Auto

EXT2 A

2With Por Q choose between Auto, PAL, SECAM, NTSC 4. 43 or 3. 58.

Q Why doesn’t the video/DVD being played show on screen?

A Make sure the VCR or DVD player is connected to the television as shown on page 7, then select the

correct input by pressing B.

Q Why is there a good video picture but no sound?

A Check all lead connections.

Q Why is there a picture but no sound?

A Check all lead connections.

Check the volume has not been turned down or that sound mute has not been selected.

Q Why is the VCR/DVD picture in black and white?

A Check the correct input has been chosen, S-VIDEO or AV. See AV connections page 31.

Q What else can cause a poor analogue picture?

A Interference or a weak signal. Try a different television station. Manual Fine Tuning may help.

1Select the ATV Manual Tuning menu. Highlight the station and press OK, then press R to select Manual Fine Tuning.

2Using Por Q adjust to get the best picture and sound. Press OK and then EXIT.

Manual tuning

Manual Fine Tuning: 0

 

2 I A

C 60

0 B B C 1

Q Why don’t the controls on the front of the television work?

A Check that Panel lock is not On.

Q Why doesn’t the remote control work?

A Check the batteries aren’t dead or inserted incorrectly.

Q Why is there a message permanently on the screen?

A Remove it by pressing i+ .

Q Why is the DTV main menu unavailable?

A Another mode is selected. Press Bto select DTV.

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