Toshiba B-852-TS12-QP owner manual Removing Jammed Media

6. TROUBLESHOOTING

ENGLISH VERSION EO1-33028

6.3 Removing Jammed Media

6.3Removing Jammed Media

CAUTION!

Do not scratch the Print Head or Platen using a sharp instrument, as this may cause media feed failure or damage to the printer.

This section describes in detail how to remove jammed media from the printer.

Remove the jammed media from under the Upper Sensor Ass’y as follows:

1.Open the Top Cover.

2.Push the Head Block Release Lever to release and raise the Print Head Block.

3.Lift the Upper Sensor Ass’y, and remove the jammed media.

Upper Sensor Ass’y

NOTE:

If you get frequent jams in the

Cutter, contact a TOSHIBA TEC authorised service representative.

4.Clean the Platen and sensors as described in Section 5.1.1 .

5.Media jams in the Cutter Module can be caused by wear or residual glue from label stock on the Cutter Blade. Do not use non-specified media with the Cutter.

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