The Basics
Hold
16 Strata CTX DKT3000/2000-Series Telephone 05/02
Hold
1. To place a call on hold, press +ROG. Your LCD shows the line on hold. The held
Line’s LED flashes green while appearances of the line at other stations flash red.
•To return to the held call, press the held /LQHbutton.
•If you do not return to the held call within a specified time, it rin gs back to your
telephone. The call remains camped-on to your station indefinitely.
•If the held party hangs up, the call is released.
2. Repeat Step 1 to place additional lines on hold.
Note See the Call Pickup section to pick up a call on hold from another extension.

Exclusive Hold

This feature enables you to place a call on hold so that only you can retrieve it.
➤While on a call, press +ROG twice. That line’s LED flashes green while
appearances of the line at other stations are steady red (in use).

Automatic Hold

This feature enables you to place a call on hold by pressing another /LQH button – no
need to press +ROG. Make sure this feature is programmed on your system; if not,
existing calls will drop.
➤While on a call, press another extension button to receive/originate a ne w call. The
accessed line’s LED flashes (in-use). The first call is put on hold and your
extension’s LED flashes. You can also switch between calls without having to
press +ROG.

Consultation Hold

1. While on a call, press &QI7UQ. The call goes on hold.
2. Dial another line.
3. Transfer the call or return to the held call by pre ssing its /LQH button.