Advanced Operation
Call Waiting
Strata CTX DKT3000/2000-Series Telephone 05/02 35
Notes
•The Primary extension number is the directory number by which the telephone set
is defined. Other, non-primary extension numbers may also appear on the
telephone. By convention, the Primary extension number is assigned to the first
button on a multi-button telephone.
•If more than one call is on hold, the call on the telephone’s lowes t button nu mber is
picked up.
•Ringing calls are picked up over held calls as a priority.
Call Waiting
You can answer a call that is transferred to your station, even when your station is
busy. When another call is camped onto your station, you hear two Camp-on tone
beeps and the extension or Line LED flashes red (on-hold).
If a call is sent to your station when busy, and your station d oes not have an extension
button available to receive the call, two camp-on tone beeps are sent to your
telephone. You must disconnect or transfer the exis ting call to answer the waiting call .
➤To answer a waiting call by placing the current call on hold
➤Press +ROG.The existing call is placed on hold. The camped-on line rings your
station (the Line LED flashes green - incoming call)....or if your telephone has the
Auto Hold feature, just press the flashing extension button.
You are connected to the transferred cal l. The e xtensi on or Line LED f lashe s gree n
(in-use).
Note See your CTX System Administrator to find out if you have Auto Hold.
➤To answer a waiting call by disconnecting or transferring the current call
➤Hang up or transfer the existing call; the camped-on call rings your station. The
camped-on line rings your telephone and the Line LED flashes green (incoming
call).
...or press the flashing extension or /LQH. The existing call is placed on hold. The
camped-on line rings your station (the Line LED flashes green - incoming call).
This disconnects the current call and connects you to the transferred call. The
extension or Line LED flashes green (in-use).