Toshiba DKT3000 DKT2000-series Telephones

The Grand Tour

DKT2000-series Telephones

4Strata CTX DKT3000/2000-Series Telephone 05/02

•0RGH is generally used as a Soft Key.

•Pressing 3DJH switches you from the Call Forward (CF) display to the User Name

display.

•Pressing 6FUROO advances you through information.

•)HDWXUH will be used in th e future.

DKT2000-series Telephones

The following speakerphone models belong to the 2000-series:

•DKT2010-S 10-button speakerphone

•DKT2010-SD 10-button with LCD

•DKT2020-S 20-button

•DKT2020-SD 20-button with LCD (shown below)

•DKT2020-FDSP 20-button with LCD and External Microphone jack

•DKT2001 (See the Strata CTX DKT3001/2001 Digital Single Line Telephone User

Guide).

An illustration of the DKT2020-SD is shown on the next page.

Contents

Main Publication Information Copyright 2002 Toshiba America Information Systems, Inc. Telecommunication Systems Division TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TAIS) Telecommunication Systems Division License Agreement Toshiba America Information Systems, Inc. Telecommunication Systems Division Limited Warranty Contents Introduction Chapter 1 The Grand Tour Chapter 2 The Basics ii Chapter 3 Advanced Operation Page iv Chapter 4 DKT3014 LCD Features Chapter 5 User Programming Chapter 6 DADM/DSS Console Page Page Introduction Organization viii How to Use This Guide Conventions Related Documents/Media Page The Grand Tour 1 DKT3000-series Telephones The Grand Tour DKT3000-series Telephones 2 Fixed Buttons Flexible Buttons Liquid Crystal Display 4 DKT2000-series Telephones The Grand Tour DKT2000-series Telephones Strata CTX DKT3000/2000-Series Telephone 05/02 5 DKT2020-SD Telephone Fixed Buttons 6 Flexible Buttons Liquid Crystal Display The Basics 2 Important - Read First Whats My Line? 8 Which Outgoing/Incoming Call Features Do I Have? Making a Call Hot Dialing Spkr Button Handset 10 Answering a Call Handset Speaker Handsfree Answerback Switching Between Handset and Speakerphone Message Waiting Responding to a Lit Msg LED 12 Turning On/Off Message Waiting LED on Another Extension Microphone Call Transfer 14 Conference Calls Adding Voice Mail to a Conference Connecting Two Outside Lines 16 Hold Exclusive Hold Automatic Hold Consultation Hold Volume Control LCD Contrast Adjustments Page Advanced Operation 3 Using Your LCD 20 Soft Keys When Soft Keys are on, they replace the functions on the 0RGH, 3DJH, 6FUROO and )HDWXUH buttons below the LCD. ()HDWXUH is a future feature for DKT3000-series phones only.) The following table defines Soft Key Prompts. Soft Key Example 22 Advisory Messages Account Code Calls Verified/Non-Verified Account Codes Forced Account Codes 24 Voluntary Account Codes (Verified/Non-Verified) Automatic Busy Redial 26 Automatic Callback Background Music 28 Call Forward System Station Call Forward Categories Call Forward Settings 30 Page 32 Call History Call Park Orbits Call Pickup Group Pickup 34 Page/Internal Call Pickup Call Waiting 36 Direct Inward System Access (DISA) Direct Station Selection Buttons (Hotline) Distinctive Ringing Do Not Disturb 38 Setting DND for Another Extension Door Lock(s) Door Phone(s) 40 Emergency Ringdown Language Codes Off-hook Call Announce 42 Override Calls Busy Override Do Not Disturb Override Executive Override Destination Restriction/Traveling Class Override 44 Class of Service Override Privacy Override Paging Answering a Page All Call Page Emergency Page 46 Privacy Redial Speed Dial Making a Call Using Speed Dial 48 Storing a Station Speed Dial Number Advanced Speed Dial Operation 50 Tone/Pulse Dialing Voice Mail - Direct Transfer Voice Mail Soft Keys 52 54 Call Recording 56 Other Voice Mail Features Strata CTX DKT3000/2000-Series Telephone 05/02 57 DKT3014 LCD Features 4 DKT3014-SDL Telephone 58 Directory and Speed Dial Listings Direct Station Selection System Speed Dial and Personal Speed Dial Internal Directory and External Directory 60 Alphanumeric Entry DKT3014 LCD Features Page User Programming 5 Programming Feature Buttons 64 User Programming Mode Flexible Button Codes Flexible Button Codes Setting/Changing a Flexible Buttons Function Table 8 Flexible Button Codes Feature Code Feature Code 66 One Touch Buttons Changing a One Touch Button To Use a One Touch Button Setting/Changing a Personal Speed Dial Code Feature Codes 68 Feature Codes Feature Access Codes are entered as a sequence on your telephone to use a particular feature. Table 10 Feature Access Codes Page 70 Page Page LED Indicator Details Page DADM/DSS Console 6 76 DADM Buttons and LEDs DSS Console DSS Buttons Features 78 Calling a Station Transferring to an Idle Station Call Transfer with Camp-on Call Answering (Outside Line) Speed Dial 80 Paging Call Forward Override (DSS Override) Night Transfer Button Centrex Application A Flexible Directory Numbering Centrex Feature Buttons Ringing Repeat Page Button Labels B Button Labels 84 Button Labels Page Index A B C 88 D E F G H M N O P R T U V