5. TROUBLESHOOTING

ENGLISH VERSION EO1-33056

5.1 Error Messages

5.1 Error Messages (Cont.)

Error Messages

 

Problems/Cause

CUTTER ERROR ****

The media is jammed in the cutter.

(When an optional cutter

 

 

module is installed.)

 

 

 

 

 

NO PAPER ****

1.

The media has run out.

 

2.

The media is not loaded properly.

 

3.

The media is slack.

NO RIBBON ****

The ribbon has run out.

 

 

RIBBON ERROR ****

The ribbon is not fed properly.

EXCESS HEAD TEMP

The Print Head has overheated.

 

 

HEAD ERROR

There is a problem with the Print Head.

 

 

SYSTEM ERROR

1. The printer is used in a location where

 

it is subject to noise. Or, there are

 

power cords of other electrical

 

appliances near the printer or interface

 

cable.

 

2. The Power Cord of the printer is not

 

grounded.

 

3. The printer shares the same power

 

source with any other electrical

 

appliances.

 

4. An application software used on your

 

host computer has an error or

 

malfunction.

FLASH WRITE ERR.

An error has occurred in writing to the

 

flash ROM.

FORMAT ERROR

An error has occurred in formatting the

 

flash ROM.

FLASH CARD FULL

Saving failed because of an insufficient

 

capacity of the flash ROM.

EEPROM ERROR

Data cannot be read from/written to a

 

backup EEPROM properly.

RFID WRITE ERROR

The printer did not succeed in writing

 

data onto an RFID tag after having

 

retried for a specified times.

Solutions

Remove the jammed media. Then press the [RESTART] key. If this does not solve the problem, turn off the printer, and call a TOSHIBA TEC authorised service representative.

⇒Section 4.1.5.

1.Load new media. Then press the

[RESTART] key.

⇒Section 2.4.

2.Reload the media correctly. Then press the [RESTART] key.

⇒Section 2.4.

3.Take up any slack in the media.

Load a new ribbon. Then press the [RESTART] key.

⇒Section 2.5.

Remove the ribbon, and check the status of the ribbon. Replace the ribbon, if necessary. If the problem is not solved, turn off the printer, and call a TOSHIBA TEC authorised service representative.

Turn off the printer, and allow it to cool down (about 3 minutes). If this does not solve the problem, call a TOSHIBA TEC authorised service representative.

The Print Head is required to be replaced. Call a TOSHIBA TEC authorised service representative.

1.Keep the printer and the interface cables away from the source of noise.

2.Ground the Power Cord.

3.Provide an exclusive power source for the printer.

4.Confirm the host computer operates properly.

Turn the printer off, and then on again.

Turn the printer off, and then on again.

Turn the printer off, and then on again.

Turn the printer off, and then on again.

Press the [RESTART] key.

E5- 2

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Toshiba B-SX6T Series, EO1-33056D owner manual Error Messages Problems/Cause
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B-SX6T Series, EO1-33056D specifications

The Toshiba EO1-33056D, part of the B-SX6T Series, represents a significant advancement in industrial printing technology, catering to various business sectors that require reliable high-performance printing solutions. Engineered for versatility and durability, the B-SX6T Series is designed for applications ranging from manufacturing to logistics, retail, and healthcare.

One of the primary features of the EO1-33056D is its robust construction that ensures longevity and reliability even in harsh industrial environments. The chassis is built to withstand adverse conditions, making it a trusted partner for businesses that require continuous operation in demanding settings. The printer's compact design allows for easy integration into existing workflows without taking up excessive space.

The B-SX6T Series supports high-quality printing resolutions up to 600 dpi, ensuring sharp, clear images and text. This feature is particularly beneficial for printing barcodes, labels, and tags that require precise detail to ensure optimal scanning performance. The printer can handle a wide variety of media, including various label sizes and materials, which adds to its flexibility.

Toshiba has incorporated advanced printing technologies in the EO1-33056D. One notable technology is Thermal Transfer and Direct Thermal printing, allowing users to choose the most suitable method for their specific needs. This flexibility helps businesses manage costs effectively while maintaining high print quality.

User-friendliness is another standout characteristic of the B-SX6T Series. The printer features a color LCD display that simplifies operation and navigation, allowing users to quickly adjust settings or diagnose issues. Furthermore, it offers USB and Ethernet connectivity options, enabling seamless integration into the existing IT infrastructure.

Sustainability is also a key component of these printers. Toshiba focuses on reducing environmental impact by designing energy-efficient devices and utilizing less material in their construction. This commitment to sustainability aligns with the growing demand for eco-friendly solutions in the industrial sector.

In summary, the Toshiba EO1-33056D from the B-SX6T Series stands out with its robust build, advanced printing technologies, user-friendly interface, and commitment to sustainability. These attributes make it a top choice for businesses looking to enhance their printing capabilities while maintaining operational efficiency.
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