5. TROUBLESHOOTING

ENGLISH VERSION EO1-33056

5.2 Possible Problems

5.1 Error Messages (Cont.)

Error Messages

Problems/Cause

RFID ERROR

The printer cannot communicate with the

 

RFID module.

SYNTAX ERROR

While the printer is in the Download

 

mode for upgrading the firmware, it

 

receives an improper command, for

 

example, a Issue Command.

POWER FAILURE

A momentary power failure has occurred.

 

LOW BATTERY

The voltage of the Real Time Clock

 

Battery is 1.9V or less.

Other error messages A hardware or software problem may have occurred.

Solutions

Turn the printer off, and then on again.

Turn the printer off, and then on again.

Check the power source which supplies power to the printer. If the rating is not correct, or if the printer shares the same power outlet with other electrical appliances that consume large amounts of power, change the outlet.

Hold down the [RESTART] key until “<1>RESET” is displayed. If you would like to keep using the same battery even after “LOW BATTERY” error occurs, set the Low battery check function to OFF, and set the date and time to the real time. As long as the power is on, the Real Time Clock will function.

⇒Section 2.8.6

However, once the power is turned off, the date and time will be reset.

Call a TOSHIBA TEC authorised service representative for replacement of the battery.

Turn the printer off and then on. If this does not solve the problem, turn off the printer again, and call a TOSHIBA TEC authorised service representative.

5.2 Possible Problems

This section describes problems that may occur when using the printer, and their causes and solutions.

Possible Problems

 

Causes

 

Solutions

The printer will not

1.

The Power Cord is disconnected.

1.

Plug in the Power Cord.

turn on.

2.

The AC outlet is not functioning

2.

Test with a power cord from another

 

 

correctly.

 

electric appliance.

 

3.

The fuse has blown, or the circuit

3.

Check the fuse or breaker.

 

 

breaker has tripped.

 

 

The media is not fed.

1.

The media is not loaded properly.

1.

Load the media properly.

 

 

 

 

⇒ Section 2.4.

 

2.

The printer is in an error condition.

2.

Solve the error in the message display.

 

 

 

 

(See Section 5.1 for more detail.)

Pressing the [FEED]

A feed or an issue was attempted not on

Change the print condition by using the

key in the initial state

the following default conditions.

printer driver or a print command so that

results in an error.

 

Sensor type: Feed gap sensor

it corresponds to your printing conditions.

 

 

Printing method: Thermal transfer

Then, clear the error state by pressing the

 

 

Media pitch: 76.2 mm

[RESTART] key.

E5- 3

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Toshiba EO1-33056D, B-SX6T Series owner manual Possible Problems Causes Solutions
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B-SX6T Series, EO1-33056D specifications

The Toshiba EO1-33056D, part of the B-SX6T Series, represents a significant advancement in industrial printing technology, catering to various business sectors that require reliable high-performance printing solutions. Engineered for versatility and durability, the B-SX6T Series is designed for applications ranging from manufacturing to logistics, retail, and healthcare.

One of the primary features of the EO1-33056D is its robust construction that ensures longevity and reliability even in harsh industrial environments. The chassis is built to withstand adverse conditions, making it a trusted partner for businesses that require continuous operation in demanding settings. The printer's compact design allows for easy integration into existing workflows without taking up excessive space.

The B-SX6T Series supports high-quality printing resolutions up to 600 dpi, ensuring sharp, clear images and text. This feature is particularly beneficial for printing barcodes, labels, and tags that require precise detail to ensure optimal scanning performance. The printer can handle a wide variety of media, including various label sizes and materials, which adds to its flexibility.

Toshiba has incorporated advanced printing technologies in the EO1-33056D. One notable technology is Thermal Transfer and Direct Thermal printing, allowing users to choose the most suitable method for their specific needs. This flexibility helps businesses manage costs effectively while maintaining high print quality.

User-friendliness is another standout characteristic of the B-SX6T Series. The printer features a color LCD display that simplifies operation and navigation, allowing users to quickly adjust settings or diagnose issues. Furthermore, it offers USB and Ethernet connectivity options, enabling seamless integration into the existing IT infrastructure.

Sustainability is also a key component of these printers. Toshiba focuses on reducing environmental impact by designing energy-efficient devices and utilizing less material in their construction. This commitment to sustainability aligns with the growing demand for eco-friendly solutions in the industrial sector.

In summary, the Toshiba EO1-33056D from the B-SX6T Series stands out with its robust build, advanced printing technologies, user-friendly interface, and commitment to sustainability. These attributes make it a top choice for businesses looking to enhance their printing capabilities while maintaining operational efficiency.
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