Additional Information

TROUBLESHOOTING

Should any problem occur with the unit, use the following simple tests to determine whether or not servicing is required.

PROBLEM

 

 

 

 

SOLUTION

 

 

 

 

 

 

The handset battery pack

• The charging contacts of the handset and base are not clean.

does not charge.

Clean them with a dry cloth.

 

 

 

 

 

 

 

• The battery is not connected with correct polarity.

 

Install the battery pack correctly.

 

 

 

 

 

 

 

• The battery is several years old.

 

Replace with a new battery.

 

 

 

 

 

 

Battery pack becomes low

• The battery was not fully charged at the initial charging.

quickly.

Charge the battery for 12 to 16 hours without any interruption.

 

 

 

 

 

 

 

• The battery is several years old

 

Replace with a new battery

 

 

 

 

 

 

Can not make or

• The AC adaptor of the base unit is disconnected.

receive calls.

Plug the AC adaptor into the base unit and the AC 120V outlet.

Can not hear dialtone.

 

 

 

 

 

• The battery is low.

 

 

Place the handset on the base unit to recharge.

 

 

 

 

 

 

 

• Telephone line cord is disconnected.

 

Check both ends of the telephone jack.

 

 

 

 

 

 

 

• The previous call was not disconnected.

 

Press

 

to disconnect the line.

 

TALK

 

 

 

 

 

 

 

• Trouble with the telephone line.

 

Check an extension line.

 

 

 

 

 

 

 

• Outlet used is controlled by a wall switch in its OFF position.

 

Relocate it to another outlet.

 

 

 

 

 

 

 

• The handset is too far from the base unit.

 

Bring the handset near the base unit.

 

 

 

 

 

 

 

• Dial setting needs to be changed.

 

Press and hold

 

key then choose the appropriate

 

FLASH

 

 

 

setting.

 

 

 

 

 

 

Low battery blinks on the

• The battery is low.

display.

Return the handset to the base.

 

 

 

 

 

 

The handset does not ring

• The handset is located away from the base or the battery has been

or receive a page.

discharged.

 

Return the handset to charge when finished with your call.

 

 

 

 

 

 

 

• The digital security code is changed.

 

Remove the handset from the base unit and press and hold

 

PAGE . While the handset is emitting, return the handset to the

 

base unit.

 

 

 

 

 

 

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Toshiba FT-8801A manual Troubleshooting, Problem Solution