TROUBLESHOOTING

 

 

 

 

 

 

PROBLEM

 

 

SOLUTION

 

 

 

 

 

• The battery is low.

 

 

Place the handset on the base unit to recharge.

 

 

 

 

 

 

CHARGE LED will not light

• The charging contacts of the handset and the base are not

 

clean.

 

when the handset is placed

 

Clean them with a dry cloth.

 

on the base.

 

 

 

 

 

• The AC adaptor of the base unit is disconnected.

 

 

 

 

Plug the AC adaptor firmly into the base unit and AC 120V outlet.

 

 

• The handset is not on the base.

 

 

Place the handset on the base properly.

 

 

 

 

 

 

Noise or interference.

• The handset is too far from the base unit.

 

Bring the handset near the base unit.

 

 

 

 

• The battery is low.

 

 

Place the handset on the base unit to recharge.

 

 

 

 

 

 

 

Interference.

 

 

Relocate to another outlet.

 

 

 

 

 

 

 

• Interference from TV, Microwave oven, computer and electrical

 

 

appliances.

 

 

Press

 

to select a clearer channel, or relocate the base unit.

 

 

CH

 

 

 

 

 

 

 

• Excessive line noise.

 

 

Check with another telephone.

 

 

 

 

 

 

 

• The volume control is set too high.

 

 

Reduce volume to a lower setting.

 

 

 

 

 

 

 

• The base antenna is not in a vertical position.

 

 

Lift the antenna to a vertical position.

 

 

 

 

 

 

The unit does not operate

• The phone needs to be reset.

 

Disconnect the AC adaptor and reconnect it after a few

 

properly.

 

seconds.

 

 

 

 

 

 

 

 

When the handset is

• This is normal.

 

returned to the base unit

It may be prevented by changing the volume setting to

 

with the volume level set at

Medium or Low before returning the handset to the base unit.

 

High, a momentary squeal

 

 

 

 

or howling sound may

 

 

 

 

sometimes be heard.

 

 

 

 

 

 

 

 

 

The phone does not

• You have to subscribe to Caller ID/Caller ID on Call Waiting services.

 

Check with your local telephone company.

 

display the Caller ID/Call

 

 

 

 

 

• You answered the call before Caller ID data was received.

 

Waiting data.

 

Let the phone ring twice before you answer the call.

 

 

 

 

• The call is via PBX.

 

 

See page 26

 

 

• The battery is not fully charged.

 

 

Charge the battery.

 

 

 

 

 

 

Auto talk and Any-key

• Auto talk feature has been set to OFF.

 

feature do not work.

Set this feature to ON. (Any-key feature automatically set to ON)

 

 

 

 

 

 

 

 

 

 

Additional Information

33

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Image 33
Toshiba FT-8801A manual Troubleshooting