Troubleshooting

 

 

 

 

 

USB mouse

 

 

 

 

 

 

Problem

Procedure

 

On-screen pointer does

The system might be busy. If the pointer is

 

not respond to mouse

shaped as an hourglass, wait for it to resume its

 

operation

normal shape and try again to move it.

 

 

Make sure the mouse is properly connected to

 

 

the USB port.

 

Double-clicking does

Try changing the double-click speed setting in the

 

not work

mouse control utility.

 

 

1.

Open the Control Panel, select the Printers

 

 

 

and Other Hardware icon, and press Enter.

 

 

2.

Select the Mouse icon and press Enter.

 

 

3.

Click the Buttons tab.

 

 

4.

Set the double-click speed as instructed and

 

 

 

click OK.

 

The mouse pointer

Try changing the speed setting in the mouse

 

moves too fast or too

control utility.

 

slow

1.

Open the Control Panel, select the Printers

 

 

 

and Other Hardware icon, and press Enter.

 

 

2.

Select the Mouse icon and press Enter.

 

 

3.

Click the Pointer Options tab.

 

 

4.

Set the speed as instructed and click OK.

 

 

 

 

The mouse pointer

The mouse might be dirty. Refer to your mouse

 

moves erratically

documentation for instructions on cleaning.

If problems persist, contact your dealer.

USB

Also refer to your USB device’s documentation.

Problem

Procedure

USB device does not

Check for a firm cable connection between the

work

USB ports on the computer and the USB device.

 

Make sure the USB device drivers are properly

 

installed. Refer to your Windows® XP

 

documentation for information on checking the

 

drivers.

 

If problems persist, contact your dealer.

 

 

User’s Manual

9-12