Troubleshooting
LAN
Problem | Procedure |
Cannot access LAN | Check for a firm cable connection between the |
| LAN jack and the LAN hub. |
| If problems persist, consult your LAN |
| administrator. |
Wireless LAN
If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics.
ProblemProcedure
Cannot access Wireless Make sure the computer's wireless
LAN | communication switch is set to on. |
| If problems persist, contact your LAN |
| administrator. |
The Wireless LAN feature is not available on all models.
TOSHIBA support
If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating system, it is important to investigate other sources of assistance first. Before contacting TOSHIBA, try the following:
■Review troubleshooting sections in the documentation for software and peripheral devices.
■If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions. Call the software company’s technical support for assistance.
■Consult the dealer you purchased your computer and/or software from. They are your best sources for current information and support.
Where to write
If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the accompanying warranty booklet or visit
User’s Manual |