Troubleshooting

Problem

Procedure

 

Check within the Windows Device Manager

 

application to ensure the sound device is

 

enabled and that the device is properly working.

 

For further information, please refer to

 

"Troubleshooting in Windows" section of

 

Windows Help and Support.

 

 

Annoying sound is

In this instance you may be experiencing

heard

feedback from either the internal microphone or

 

an external microphone connected to the

 

computer - please refer to Sound System in

 

Chapter 4, Operating Basics for further

 

information.

 

Volume cannot be adjusted during Windows start

 

up or shut down.

 

If you are still unable to resolve the problem,

 

contact your reseller, dealer or service provider.

 

 

External monitor

Please also refer to Chapter 3, Hardware, Utilities and Options, and to the documentation supplied with your monitor for further information.

Problem

Procedure

Monitor does not turn

After confirming that the monitor's power switch

on

is on, you should check the connections to make

 

sure that the power cord/adaptor is firmly

 

connected to the monitor and to a working power

 

outlet.

 

 

No display

Try adjusting the contrast and brightness controls

 

on the external monitor.

 

 

 

Press the FN + F5 hot key in order to change the

 

display priority and ensure that it is not set for the

 

internal display only.

 

 

 

Check to see if the external monitor is connected.

 

When the external monitor is set as the primary

 

display device in extended desktop mode, it will

 

not display when the computer wakes up from

 

Sleep Mode if the external monitor has been

 

disconnected while in Sleep Mode.

 

To keep this from happening, do not disconnect

 

the external monitor while the computer is in

 

Sleep or Hibernation Mode.

 

Remember to turn off the computer before

 

disconnecting the external monitor.

 

 

User’s Manual

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