Troubleshooting

Problem

Procedure

 

When the display panel and an external monitor

 

are set to clone mode and they are turned off by

 

the timer, the display panel or the external

 

monitor may not display when turned on again.

 

If this occurs, press FN + F5 to re-set the display

 

panel and external monitor to clone mode.

 

 

Display error occurs

Check that the cable connecting the external

 

monitor to the computer is firmly attached.

 

If you are still unable to resolve the problem,

 

contact your reseller, dealer or service provider.

 

 

Modem

This information is applicable to the models equipped with a built-in modem.

Problem

Procedure

Communication

Make sure the computer's internal modem

software can’t initialize

settings are correct - please refer to the Phone

modem

and Modem Options link within the Windows

 

Control Panel.

You can hear a dial tone but can’t make a call

If the call is going through a Private Branch Exchange (PBX), take care to ensure that the communication application's tone dial detection feature is disabled.

You place a call, but a connection can’t be made

Make sure that the settings are correct within your communication application.

After making a call you

Ensure that the communication application's tone

can’t hear a ring

or pule dialling selection feature is set correctly.

 

 

Communication is cut

The computer will automatically cut off

off unexpectedly

communication when connection with the carrier

 

is not successful for a set time interval - try

 

lengthening this time interval within your

 

communication application.

 

 

A CONNECT display is

Ensure that the communication application's

quickly replaced by NO

error control feature is set correctly.

CARRIER

 

User’s Manual

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