Toshiba Pro L670D, L675D user manual BD writer drive/BD Combo drive, Bd-Rom

Troubleshooting

BD writer drive/BD Combo drive

For further information, please refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access a	Make sure the drive's disc tray is securely closed
CD/DVD/BDs in the	- press it gently into the computer until it clicks
drive	into place.
	Open the drive's disc tray and ensure the CD,
	DVD or BD is properly seated - it should lie flat
	with the label facing upwards.
	A foreign object in the drive's disc slot could
	block laser light from reading the CD, DVD or BD
	- remove any foreign objects or obstructions that
	may be present.
	Check whether the CD, DVD or BD is dirty - if it
	is, wipe it with a clean cloth lightly dipped in water
	or a neutral cleaner. Please refer to the Media
	care section in Chapter 4 for further details on
	cleaning the media.
Some CD/DVD/BDs	The computer's software or hardware
run correctly, but	configuration may be causing a problem. Ensure
others do not	that these configurations match the requirements
	of the CD/DVD/BDs media (refer to the CD's,
	DVD's or BD's documentation if available).
	Check the type of CD, DVD or BD media that you
	are using - the drive supports the following:
	BD:	BD-ROM
	DVD: DVD-ROM, DVD-Video
	CD:	CD-DA, CD-Text, Photo CDTM
		(single/multi-session), CD-ROM Mode 1,
		Mode 2, CD-ROM XA Mode 2 (Form1,
		Form2), Enhanced CD (CD-EXTRA),
		Addressing Method 2

User’s Manual 8-10