Before calling service personnel, Others | Toshiba MW20FN3/R

Others

Before calling service personnel

Check the following guide for the possible cause of a problem before contacting service.

Symptoms and correction

	SYMPTOMS	CAUSE	POSSIBLE SOLUTIONS	PAGE

	POWER

	No power.	The AC power cord is not connected.	Connect the AC power cord to the AC	5
	No power.		outlet.	5
			outlet.

	Although the power is on, the	Cassette or disc is not inserted.	Insert a video cassette or disc.	35, 50
	unit does not operate.	The TIMER REC buttons are depressed.	Press the TIMER REC buttons.	43
	TV BROADCAST RECEPTION

		TV station experiencing problems.	Try another channel.	23
		Picture control is not adjusted.	Check picture control adjustments.	33
	Poor or no picture.	Possible local interference.	Check for source of reception distur-	64
	Poor or no picture.		bance.	64
			bance.
		Antenna (CATV) connector is not con-	Check CATV connection or VHF/UHF	14, 15
		nected or possible local interference.	antenna, reposition or rotate antenna.	14, 15
		nected or possible local interference.	antenna, reposition or rotate antenna.
		TV station experiencing problems.	Try another channel.	23
		Picture control is not adjusted.	Check picture control adjustments.	33
	Poor or no color.	Possible local interference.	Check for source of reception distur-	64
	Poor or no color.		bance.	64
			bance.
		Antenna (CATV) connector is not con-	Check CATV connection or VHF/UHF	14, 15
		nected or possible local interference.	antenna, reposition or rotate antenna.	14, 15
		nected or possible local interference.	antenna, reposition or rotate antenna.
		TV station experiencing problems.	Try another channel.	23

	Picture wobbles or drifts.	Antenna (CATV) connector is not con-	Check CATV connection or VHF/UHF	14, 15
	Picture wobbles or drifts.	nected or possible local interference.	antenna, reposition or rotate antenna.	14, 15
		nected or possible local interference.	antenna, reposition or rotate antenna.
		Cable TV channel is scrambled.	Try another channel.	23
		CATV connector is not connected.	Check all CATV connections.	15
	No CATV reception.	TV/CATV Mode menu option is set to the	Set the TV/CATV Menu option to the	26
	No CATV reception.	TV mode.	CATV mode.	26
		TV mode.	CATV mode.
		Cable TV service interrupted.	Contact your Cable TV company.	15
	No reception above	TV/CATV Mode menu option is not set to	Make sure TV/CATV menu option is in	26
	No reception above	the appropriate mode.	the appropriate mode.	26
	channel 13.	the appropriate mode.	the appropriate mode.
	channel 13.	UHF antenna is not connected.	Check UHF antenna.	14
		UHF antenna is not connected.	Check UHF antenna.	14
		TV station experiencing problems.	Try another channel.	23
		Antenna (CATV) connector is not con-	Check CATV connection or VHF/UHF	14, 15
		nected or possible local interference.	antenna, reposition or rotate antenna.	14, 15
		nected or possible local interference.	antenna, reposition or rotate antenna.
	Poor or no sound.	Possible local interference.	Check for source of reception distur-	64
			bance.	64
			bance.
		The MUTE button is depressed.	Check the MUTE button has not been	24
			pressed.	24
			pressed.
	TV shuts off.	TV station stopped broadcasting.	Tune new channel.	23
	TV shuts off.	Sleep timer is set.	Set Sleep Timer to “0”.	24
		Sleep timer is set.	Set Sleep Timer to “0”.	24
		TV station experiencing problems or	Try another channel.	23
		program tuned is not closed captions.		23
		program tuned is not closed captions.

	Closed caption is not	TV signal is weak.	Check CATV connection of VHF/UHF	14, 15
	activated.		antenna, reposition or rotate antenna.	14, 15
	activated.		antenna, reposition or rotate antenna.
		The CLOSED CAPTION button is not	Press the CLOSED CAPTION button	25
		depressed.	to turn on the closed caption.	25
		depressed.	to turn on the closed caption.

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Toshiba MW20FN3/R, MW24FN3/R Before calling service personnel, Symptoms and correction, Others, TV Broadcast Reception

Contents

MW20FN3/R MW24FN3/R Introduction Location of the required Marking Power Sources Grounding or Polarization CleaningAccessories POWER-CORD Protection Safety Check Power LinesReplacement Parts Connecting Laser Beam Important Safeguards / Power Source To USE AC Power Source To obtain a clear picture PrecautionsDo not use the unit when moisture condensation may occur Moisture condensation occurs during the following cases On storing discs On handling discs Structure of disc contentsOn cleaning discs DVD On Video CDsPlayable discs Contents Rear panel Identification of ControlsFront panel DVD TV/VCR operation statusDVD/Audio CD/Video CD operation status Closed Caption button Remote controlVolume Channel Battery precautions Operation Antenna connections Connections Cable TV Connections For subscriber to basic cable TV serviceFor subscriber to scrambled cable TV service Connections Connecting to an audio system Connecting to optional equipmentConnecting a camcorder or a TV game Connecting to an amplifier equipped with a DTS decoder Dolby Digital Use DVD video discs encoded via the MPEG2 recording system Basic setup Setting the languageSetting the language Auto Clock adjustment Clock settingAuto Clock setting To set Auto Clock to OFF To set standard time To set daylight saving time Enter Manual clock settingTo make corrections any time during the process TV operation VolumeTV Operation TV/VCR Channel return Sleep MuteChannel Closed Captioning with a VCR What is Closed CAPTIONING?Closed Captions To View Closed Captions TV/CATV selection Tuner settingSetting channels automatically Press or to select ADD/DELETE, then press Enter Select the desired channel to be added or deleted using orTo ADD/DELETE channels Press Enter to select ADD or DEL To set the V-chip Setting the V-ChipTo register password Press To select V-CHIP Press or to select desired rating, then press EnterPG-13 Parental guidance Press Enter to display ON. V-CHIP SET Enter the same password again to confirm, then press Enter To Change passwordPress MENU. Press or to select TV SETUP, then press Enter Press or to select Change PASSWORD, then press Enter Press or to select ON/OFF TIMER, then press Enter To set the on timerTo set the on timer Press or to select on TIMER, then press Enter To set the off timer To set the off timer Picture control adjustment Picture control adjustment Press To adjust the setting Sound control adjustmentSound control adjustment Press or to select AUDIO, then press Unloading Loading and unloading a cassette tapeLoading To prevent accidental erasure Rewind or forward the tape Cassette tape playbackPlayback Special playback Repeat playback Using the real time tape counterConvenient function Zero return function Video head cleaning VCR Recording VCR Recording a TV programRecording a TV program PAUSE/STILL To stop recordingTo stop recording temporarily To cancel OTR One-touch Timer Recording OTROne-touch Timer Recording OTR Set TV or Catv option to the appropriate position Example Timer recordingTimer recording If the programs overlap another To set daily/weekly timer To confirm the settingsTo cancel a program Other functions VCR To cancel the surround sound mode Setting the surround sound Setting the stable soundSetting the surround sound Setting the stable sound Other functions VCR Listening to SAP Second Audio Program SAP Stereo recording and playbackPress or to select SAP. Then press Enter to select on Output selection Duplicating a video tape Duplicating a video tape Recording a DVD/CD disc Duplicating a DVD or CD disc Preparation PowerPress DVD to select DVD mode VCD Preparation Playback procedure VCD Playback procedure Review playback VCD Fast forward playbackVCD Frame advance VCD Slow-motion playback VCD Locating desired scene Zooming/Locating desired sceneDvdvcd Zooming Advanced playback DVD VCD Repeat A-B Repeat, Random and Program playback/Repeat A-BVCD Repeat, Random and Program playback Program menu DVD Subtitles Changing soundtrack language SubtitlesDVD Changing soundtrack language Audio Select DVD Title Selection Changing angles/Title selection/DVD menuDVD Changing Angles DVD DVD Menu Function setup DVD Setting languageDVD Setting Language DVD Setting on screen display Return Press Or Enter to select DRC Dynamic Range ControlDVD Dynamic Range Control DVD Menu Parental control settingDVD Parental control setting To change the parental level DVD To change the parental level DVD Temporary disabling of rating level by DVD disc Playback will commence if the entered password was correctSetup DVD Load a DVD disc and press Play see Symptoms Cause Possible Solutions Power Before calling service personnelSymptoms and correction Others Symptoms Cause Possible Solutions VCR Remote Control Reception disturbances Ignition Language code list Supplied accessories SpecificationsGeneral / input / output / supplied accessories General Limited warranty Others How to Obtain Warranty Service Continental United States contact Hawaii Contact