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If Something Goes Wrong

Resolving a hardware conflict

You can connect to Support Online by clicking Support from the menu or by going to pcsupport.toshiba.com.

Resolving a hardware conflict

If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first.

For help on hardware conflicts:

1Click Start, then click Help and Support.

2Click the Hardware link in the window’s left pane. A list of category links appear.

3Click the Fixing a hardware problem link.

4Choose from specific topics and follow the steps.

If there is still a problem, the operating system should display a message that explains what the conflict is.

A plan of action

The smooth operation of the system depends on the interaction of all devices, programs, and features. If the system or one of its attached devices is not working, resolving the problem can be time-consuming and frustrating.

The recommended procedure for getting multiple devices to work together is to add and set up one device at a time. After you add each device, test it to make sure it and all previously connected devices work.

The device most recently connected to the system is the one most likely to be causing a hardware conflict.