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If Something Goes Wrong

Resolving a hardware conflict

The operating system displays the Device Properties dialog box, which provides an array of tabs. They may include:

The General tab, which provides basic information about the device.

The Resource tab, which lists resources assigned to the monitor, optional external DVD-ROM, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources.

The Driver tab, which displays the drivers being used by the device.

The tabs that appear in the dialog box vary from one device to another. A Troubleshooting button is also present.

6Click Troubleshoot...A Help and Support window for that device appears.For more information about Device Manager, refer to Windows® XP online help.

Memory problems

Incorrectly connected or faulty memory modules may cause errors that seem to be device-related. It is worthwhile checking for these first:

1Click Start, Turn off computer.

2Click Turn Off.

The operating system shuts down and turns off the computer automatically.

3Remove the memory module, following the instructions in “Removing a memory module” on page 59.

4Reinstall the memory module, following the instructions in “Installing a memory module” on page 54, and making sure the module is seated properly.