Troubleshooting

Power

When the computer is not plugged into an AC power outlet, the battery pack is the primary power source. However, your computer also has a number of other power resources, including an intelligent power supply and a Real Time Clock (RTC) battery, all of which are interrelated with any one having the ability to produce apparent power problems.

This section provides checklists for AC power and the battery. If you cannot resolve a problem after following them, the cause may lie with another power related resource - in such an instance you should contact your reseller, dealer or service provider.

Overheating power down

In the event that the computer's internal operating temperature becomes too high, the system will automatically enter either Hibernation Mode or Sleep Mode and shut itself down.

ProblemProcedure

Computer shuts down

Leave the computer off until the DC IN indicator

and DC IN indicator

stops blinking.

blinks orange

 

 

 

It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking.

 

If the computer has reached room temperature

 

and it still does not start, or if it starts but shuts

 

down quickly, contact your reseller, dealer or

 

service provider.

 

 

Computer shuts down

This indicates a problem with the heat dispersal

and its DC IN indicator

system - you should contact your reseller, dealer

is flashing green

or service provider.

 

 

AC power

If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator. Please refer to Chapter 6, Power and Power-Up Modes for further information.

User’s Manual

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