Troubleshooting

 

 

 

 

 

 

 

Problem

Procedure

 

 

 

 

Slow performance

The files on the hard disk drive may be

 

 

fragmented - in this instance you should run the

 

 

disk Defragmentation utility to check the

 

 

condition of your files and the hard disk drive.

 

 

Please refer to the operating system’s

 

 

documentation or online Help File for further

 

 

information on running and using the

 

 

Defragmentation utility.

 

 

 

 

 

As a last resort you should reformat the hard disk

 

 

drive and then reload the operating system and

 

 

all other files and data. If you are still unable to

 

 

resolve the problem, contact your reseller, dealer

 

 

or service provider.

 

 

 

USB floppy diskette drive (optional)

For further information, please refer to Chapter 3, Features, Utilities and Options.

Problem

Procedure

Drive does not operate

Check the connection between the computer and

 

the drive to ensure that it is properly attached.

 

 

Some programs run

The computer’s software or hardware

correctly but others do

configuration may be causing a problem - ensure

not

that these configurations match your

 

requirements (refer to any relevant

 

documentation, for example that supplied with

 

any software in use, for further information).

 

 

You cannot access the

Try another floppy diskette in the drive - if you are

external floppy diskette

able to access this disk then it indicates the

drive

original disk and not the drive is probably causing

 

the problem.

 

If you are still unable to resolve the problem,

 

contact your reseller, dealer or service provider.

 

 

User’s Manual

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