Troubleshooting

USB device

In addition to the information in this section, please also refer to the documentation supplied with your USB device.

Problem

Procedure

USB device does notRemove the USB device from the computer and
workthen reconnect it to a free port it in order to

 

ensure it is firmly attached.

 

 

 

Ensure that any required USB device drivers are

 

properly installed - to achieve this you should

 

refer to both the device documentation and the

 

operating system documentation.

 

 

 

If you are using an operating system that does

 

not support USB, you are still able to use a USB

 

mouse and/or USB keyboard by setting the USB

 

KB/Mouse Emulation option within the

 

TOSHIBA HW Setup utility to Enabled.

 

If you are still unable to resolve the problem,

 

contact your reseller, dealer or service provider.

 

 

Additional memory module

Please also refer to Chapter 3, Hardware, Utilities and Options, for further information on installing and removing memory modules.

Problem

If you install a memory module that is not compatible with the computer, the Power indicator will flash (on for 0.5 seconds, off for

0.5seconds) in the following way;If there is an error: repeatedly flashes orange twice, then blue once.

Procedure

In the event of Power indicator flashes when the computer is turned on you should initially ensure that the installed memory module(s) are compatible with the computer. If you determine that an incompatible module has been installed, you should follow the steps as detailed below:

1.Turn off the computer.

2.Disconnect the AC adaptor and all peripheral devices.3.Remove the battery pack.4.Remove the incompatible memory module.5.Install the battery and/or connect the AC adaptor.6.Turn on the computer.

User’s Manual

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