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Toshiba R700 Problem, PC Card, FN + Tab, Procedure, ProblemProcedure, DVD Super Multi drive

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PORTÉGÉ/TECRA R700 Series

ProblemProcedure

As a last resort you should reformat the hard disk drive and then reload the operating system and all other files and data. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.

DVD Super Multi drive

For more information, refer to chapter 4, Operating Basics.

Problem	Procedure
You cannot access a	Make sure the drive’s disc tray is securely closed.
CD/DVD in the drive	Press gently until it clicks into place.
	Check whether the drive power is on. If the power is
	off, press the FN + Tab hot key and turn on the
	power.

	Open the disc tray and make sure the CD/DVD is
	properly seated. It should lie flat with the label
	facing up.

	A foreign object in the disc tray could block laser
	light from reading the CD/DVD. Make sure there is
	no obstruction. Remove any foreign object.

	Check whether the CD/DVD is dirty. If it is, wipe it
	with a clean cloth dipped in water or a neutral
	cleaner. Refer to the Media care section in chapter
	4 for details on cleaning.

Some CD/DVDs run	The software or hardware configuration may be
correctly, but others	causing a problem. Make sure the hardware
do not	configuration matches your software’s needs.
	Check the CD/DVD's documentation.

	Check the type of CD/DVD you are using.

	Check the region code on the DVD. It must match
	that on the DVD Super Multi drive. Region codes
	are listed in the Optical disc drives section in
	chapter 2, The Grand Tour.

PC Card

For further information, please refer to chapter 3, Hardware, Utilities and Options.

User’s Manual

8-9

Contents

Page Preface General Precautions Chapter 1 Getting Started Chapter 2 The Grand Tour Chapter 3 Hardware, Utilities and Options Chapter Operating Basics The Keyboard Chapter 6 Power and Power-UpModes HW Setup Troubleshooting Appendix A Specifications Appendix E AC Power Cord and Connectors Appendix F TOSHIBA PC Health Monitor Appendix G Legal Footnotes Glossary Index PORTÉGÉ/TECRA R700 Series User’s Manual First edition May Wi-Fiis a registered trademark of the Wi-FiAlliance FCC notice "Declaration of Conformity Information ■Reorient or relocate the receiving antenna ■Increase the separation between the equipment and receiver ■Consult the dealer or an experienced radio/TV technician for help FCC conditions CE compliance ■Only CE marked options should be connected/implemented ■Only best shielded cables should be connected Working environment For example, the following environments are not approved: ■Interference with other devices or machines in the near surrounding area Disposal of products Disposal of batteries and/or accumulators Compliant with EEE Regulations: Be sure to check the precautions at the end of this section DVD Super Multi with Double Layer Recording UJ892 DVD Super Multi UJ-844 CAUTION: Preface Key operation CTRL + C CTRL ABC is represented in the typeface you see to the left General Precautions ■Extreme heat, cold, or humidity ■Liquids and corrosive chemicals Page Getting Started Page ■Creating Recovery Media ■Restoring the pre-installedsoftware from the Recovery hard disk drive ■Restoring the pre-installedsoftware from your created Recovery Media ■Use a virus-checkprogram and make sure it is updated regularly Connecting the AC adaptor ■Do not use a 3-pinto 2-pinconversion plug 1. Connect the power cord to the AC adaptor Opening the display ■Do not press or push on the display panel ■Do not lift the computer by the display panel Turning on the power ■Volume cannot be adjusted during Windows Setup 1.Open the display panel 2.Press and hold the computer's power button for two or three seconds Shut Down Mode Sleep Mode Benefits of Sleep Mode Executing Sleep Mode Hibernation Mode Benefits of Hibernation Mode Starting Hibernation Mode Automatic Hibernation Mode Data save in Hibernation Mode problems 1.Turn off the computer 2.While holding the F8 key, turn on the computer Advanced Boot Options Repair Your Computer Creating Recovery Media This section describes how to create Recovery Media ■Be sure to connect the AC adaptor when you create Recovery Media Recovery Media Creator Create Restoring the pre-installedsoftware from the Recovery hard disk drive Restoring the pre-installedsoftware from your created Recovery Media F12 TOSHIBA Leading Innovation All Programs TOSHIBA Applications and Drivers The Grand Tour Legal Footnote (Non-applicableIcons) DC IN 19V jack Cooling vents External monitor port eSATA/USB combo port HDMI out port HDMI out port can connect with Type A connector HDMI cable HDMI cable can send video and audio signals The following figure shows the computer’s right side Optional devices Optical disc drive Headphone jack Microphone jack LAN jack Security lock slot Battery pack Battery lock Docking port Battery release latch Memory module slot Display screen Windows Live Messenger. TOSHIBA Web Camera Application Web Camera LED eco button Microphone Touch Pad ON/OFF button Touch Pad control System indicators Power Hard Disk Drive The Hard Disk Drive/Optical Disc Drive/eSATA Optical Disc Drive/eSATA Wireless CAPS LOCK Region codes for DVD drives and media Code Region DVD Super Multi drive DVD read DVD-Rwrite DVD-RWwrite DVD+R write DVD+RW write Page Page Hardware, Utilities and Options Legal Footnote (CPU) Legal Footnote (Memory (Main System)) Legal Footnote (Battery Life) Legal Footnote (Hard Disk Drive (HDD) Capacity) Legal Footnote (LCD) Legal Footnote (Graphics Processor Unit ("GPU")) Legal Footnote (Wireless LAN) TOSHIBA eco button Hot keys Display automatic power off *1 HDD automatic Battery save mode *1 Low battery When battery power is exhausted to the point that automatic computer operation cannot be continued, the Legal Footnote (Sleep and Charge) TOSHIBA Power Saver TOSHIBA Button Support TOSHIBA Zooming TOSHIBA Password TOSHIBA Flash Cards HW Setup Accessibility TOSHIBA Face TOSHIBA Face Recognition uses a face Recognition verification library to verify the face data of users when they log in to Windows. If the verification is TOSHIBA Assist All Programs - > TOSHIBA Utilities TOSHIBA ConfigFree ConfigFree TOSHIBA ReelTime TOSHIBA Disc You can create CDs and DVDs in a number of TOSHIBA Disc Creator To access this utility, click Start ->All Programs TOSHIBA Service Station > TOSHIBA ->Utilities ->Service Station TOSHIBA Sleep TOSHIBA ->Utilities ->Sleep Utility TPM Security Enabled 3.Press the F10 key F10 Inserting a PC Card To insert a PC Card, follow the steps as detailed below: 2.Grasp the Dummy card and draw it 3.Insert the PC Card into the PC Card slot on the right side of the computer 4.Press the PC Card gently to ensure a firm connection is made Removing a PC Card To remove a PC Card, follow the steps as detailed below 1.Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2.Point to PC Card and click the left Touch Pad control button 3.Press the PC Card eject button to extent it Removing an ExpressCard To remove an ExpressCard, follow the steps as detailed below 2.Point to ExpressCard and click the left Touch Pad control button 4.Grasp the ExpressCard and remove it 5. Insert the Dummy card into the ExpressCard slot When you do not use an ExpressCard, please be sure to insert a Dummy card ■This Bridge media slot supports the following memory media ■MultiMediaCard (MMC™) ■Please note that an adaptor is required to use miniSD/microSD Card Points to note about the SD/SDHC/SDXC memory card Memory media format Formatting an SD/SDHC/SDXC memory card Card care Memory card care About the write-protect Removing a memory media memory media 3.Press the memory media to partially extend it out of the computer 4.Grasp the media and remove it Additional memory module Installing a memory module Page Page Removing a memory module 9. Seat the memory module cover in place and secure it with the screws 11.Turn your computer over External monitor Connecting the monitor cable Connecting the eSATA device Disconnecting an eSATA device Connecting the HDMI out port Settings for display video on HDMI Select HD Format TOSHIBA Hi-SpeedPort Replicator Connecting the security lock DDR3-1066Memory Kit Universal AC Adaptor Battery Pack Operating Basics Disable the ■Single Sign-Onfeature How to Swipe your Finger Points to note about the Fingerprint Sensor Clean the sensor with a ■Soaked or swollen finger, for example as may occur after taking a bath ■Injured finger ■Wet finger Points to note about Fingerprint Utility ■Please use Import/Export on TOSHIBA Fingerprint Utility main menu Fingerprint utility limitations Delete the fingerprint data for the currently logged in user Delete all users fingerprints Fingerprint Authentication Procedure Overview about Fingerprint boot authentication Overview about Fingerprint Single Sign-onfeature How to Enable Fingerprint boot authentication and Single Sign-Onfeature Windows Live Messenger TOSHIBA Web Camera Application Please refer to the Web Camera Application Online Help for details ■Do not point the web camera directly at the sun Some models are preinstalled with a TOSHIBA Face Recognition Disclaimer How to register the Face Recognition Data steps as described below: To launch this utility, click Registration Management in lower left of the screen, and then click the button. The 1:N Mode Login screen 1:1 Mode Login screen arrow 6."Please face the camera" will be displayed FN + Tab Loading discs To load CD/DVDs, follow the steps as detailed below: Page Removing discs To remove the CD/DVD, follow the steps as detailed below: How to remove CD/DVD when the disc tray will not open The TOSHIBA Disc Creator is provided as writing software with this computer To write data to TOSHIBA Disc Creator Hot Keys Important message Before writing or rewriting with the DVD Super Multi drive CD-R: CD-RW: (Multi-Speed, High-Speedand Ultra-Speed) DVD-R: DVD Specifications for Recordable Disc for General Version DVD+R: Page Before writing or rewriting with the DVD Super Multi drive Double Layer DVD-RDL: DVD+R DL: Page When writing or rewriting Always copy data from the hard disk drive to the optical media - do not use the ■Do not perform any of the following actions: ■Change users in the Windows 7 Operating Systems ■Start a communication application TOSHIBA Disc Creator Data Verification How to learn more about TOSHIBA Disc Creator view DVD-Videoduring times when there is no recording pre- scheduled ■The resume function cannot be used with some discs on the TOSHIBA DVD PLAYER ■Do not switch to Hibernation or Sleep Mode when running the Windows logo ■Do not change Windows Users while TOSHIBA DVD PLAYER is running ■The TOSHIBA DVD PLAYER does not have a parental control function For some Display Devices & Audio Starting TOSHIBA DVD PLAYER Operating TOSHIBA DVD PLAYER Open TOSHIBA DVD PLAYER HELP Volume Mixer Open Volume Mixer Device Mute Applications Volume Mixer System Sounds Changing System Sounds Speaker Sounds Information Power Management Speaker Configuration Sound Effects Default Format Page Setting Security Worldwide operation Radio links Bluetooth Stack for Windows by TOSHIBA Release Notes related to the Bluetooth Stack for Windows by TOSHIBA Product Support: Indicator status Indication Indicator off no wireless functionality is available Indicator glows Connecting the LAN cable Disconnecting the LAN cable This section explains computer handling and maintenance Cleaning the computer ■Clean the plastics of the computer using a slightly water dampened cloth Moving the computer Using the Hard Disk Drive (HDD) Protection ■Turn off (shut down) the computer Normal TOSHIBA HDD Protection is enabled OFF TOSHIBA HDD Protection is disabled from the Control Panel HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection Detection Level 3D Viewer HDD Protection Message Specify whether to display a message when TOSHIBA HDD Protection is active USB Sleep and Charge Compatible ports are USB ports that have the () symbol icon In that case, if there is a USB port that does not have the USB Sleep Starting the Sleep Utility To start the utility, click Enabling Sleep and Charge Enable Sleep and Charge Power supply mode settings Page The Keyboard Emulating keys on an enhanced keyboard + OR + FN + F12 ScrLock ESC Mute: Pressing FN + ESC turns the volume on and off Mute: Brigtness Up: FN + F7 Wireless: Pressing FN + F8 switches the active wireless devices Wireless: If no wireless communication device is installed, no dialog box will appear Arrow Mode Numeric Mode Temporarily using normal keyboard (overlay on) Hold down Type FN + SHIFT 3.Release FN key to continue using the selected overlay function ALT + FN Power and Power-UpModes not ■ DC IN off ■ Battery flashes Battery off DC IN off Battery pack Real Time Clock (RTC) battery Procedures Time Battery charging notice In such cases you should follow the steps as detailed below: 3.Charge the battery until the Battery indicator glows green Monitoring battery capacity Remaining battery power can be monitored using the following methods ■Clicking the battery icon on the Taskbar ■Via the Battery Status in the Windows Mobility Center window Maximizing battery operating time Retaining data with power off Refer to User Information Guide about Retaining time Extending battery life To maximize the life of your battery packs: a.Turn off the computer's power Removing the battery pack Installing the battery pack User Password field SHIFT ALT 2.Release the F2 key when the TOSHIBA Leading Innovation Change ■Owner String (text box) Supervisor Password ■Set, delete or change the Supervisor Password ■Specify restrictions for general users Starting the computer by password ■Enter the password manually Windows utilities Hot keys HW Setup Power On Display The Power On Display is supported with some models Auto-Selected Selects an external monitor if one is connected otherwise, it selects the internal display (default) up and down arrow buttons to adjust the priority Selects the USB floppy diskette drive*1 Selects the network Selects the built-inhard disk drive Selects the optical disc drive*2 USB Memory BIOS Support Type HDD Sets the USB memory to be the equivalent of a hard disk drive (default). With this setting, the USB memory device can be used to start the computer USB-FDD Legacy Emulation eSATA This feature allows you to set conditions for SATA SATA Interface setting Built-inLAN Enable/Disable Troubleshooting Analyzing the problem Software The problems may be caused by your software or disk. If you cannot load a software package, the media may be damaged or the program might be corrupted - in these instances try loading another Overheating power down AC power Battery Power saver Select a power plan in the Power Options Real Time Clock Hard disk drive DVD Super Multi drive FN + Tab PC Card ExpressCard ExpressCard Card Remove the ExpressCard from the computer and error occurs then reinsert it in order to ensure it is firmly Touch Pad USB mouse Control Panel ->Hardware and Sound ->Mouse Pointer Options tab Fingerprint Sensor USB Sleep and Charge function Page eSATA device Sound system No sound is heard Adjust the volume To increase the volume click the volume up button and to decrease it click the volume down button Page LAN Bluetooth Recovery Media Before you call Where to write Outside of Europe In Europe Australia Germany & Austria Canada Specifications Display Controller and Video mode Wireless LAN Radio Frequency Band 5GHz (5150-5850MHz) (Revision a and n) Band 2.4GHz (2400-2483.5MHz) (Revision b/g and n) 5GHz Band Channels Sets (Wireless IEEE 802.11 Revision a and n) 5170*2 5180*2 5190*2 5200*2 5600*2 5620*2 5640*2 5660*2 5680*2 Bluetooth wireless technology Interoperability General European Union (EU) and EFTA Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada USA-FederalCommunications Commission (FCC) Caution: Exposure to Radio Frequency Radiation Taiwan Article Without permission granted by the DGT or NCC any company, enterprise, or user is not allowed to Device Authorization Page AC Power Cord and Connectors Sweden: France: Switzerland: Germany: United Kingdom: TOSHIBA PC Health Monitor Page Legal Footnotes 64-BitComputing 64-bitprocessors are designed to take advantage of 32 and 64 bit computing ■64-bitOperating System ■64-bitCPU, Chipset and BIOS (Basic Input/Output System) ■64-bitDevice drivers USB Sleep and Charge function Page Glossary AC: ACPI: AMT: ASCII: IEEE: IMSM: I/O: IRQ: KB: