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If Something Goes Wrong

Resolving a hardware conflict

The Check Disk box appears (for example, Check Disk C).

6You can choose one or both options:

Automatically fix file system errors

Scan for and attempt recovery of bad sectors

Click Start.

Error-checking runs the test.

Your hard disk seems very slow.

If you have been using your computer for some time, your files may have become fragmented. Run Disk Defragmenter. To do this, click Start, point to All Programs, Accessories, System Tools, and click Disk Defragmenter.

Your data files are damaged or corrupted.

Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files.

You may also be able to recover lost data using utility software, which is available from your dealer.

Some programs run correctly but others do not.

This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs.

DVD-ROM or multi-function drive problems

You cannot access a disc in the drive.

Make sure the drive tray has closed properly. Press gently until it clicks into place.

Open the drive tray and remove the disc. Make sure the drive tray is clean. Any dirt or foreign object can interfere with the laser beam.