Toshiba SD-3860SC manual Troubleshooting guide, Others

Others

Troubleshooting guide

Check the following guide for the possible cause of a problem before contacting service.

Symptom	Cause		Correction		Page
No power.	•	The power plug is disconnected.	• Connect the power plug securely into the		14
			wall outlet.
No picture.	•	The TV is not set to receive DVD signal	• Select the appropriate video input mode		–
		output.	on the TV so the picture from the DVD
			video player appears on the TV screen.
	•	The video cable is not connected securely.	• Connect the video cable securely into the		14, 15
			appropriate jacks.
No picture, or the screen is	•	The COMPONENT/S-VIDEO selector is	• Set the COMPONENT/S-VIDEO selector		14, 15
blurred or divided into two		not set correctly.	to the appropriate position.
parts.
	•	The PROGRESSIVE scan is On through	• Set the PROGRESSIVE scan Off.		32
		the unit is connected to a TV via the
		VIDEO out or the S-VIDEO out jack.
No sound.	•	The equipment connected with the audio	• Select the correct input mode of the		–
		cable is not set to receive DVD signal	audio receiver so you can listen to the
		output.	sound from the DVD video player.
	•	The audio cable is not connected securely.	• Connect the audio cable securely into		14~17
			the appropriate jacks.
	•	The audio receiver or TV is turned off.	• Turn on the equipment connected with		–
			the audio cable.
	•	The unit is in the advanced playback mode.	• Resume the normal playback.		20
The playback picture has	•	The disc is dirty.	• Eject the disc and clean it.		7
occasional distortion.
	•	It is in fast forward or fast reverse	• Sometimes a small amount of picture
		playback.	distortion may appear. This is not a		–
			malfunction.
Brightness is unstable or	•	The effect of copy protection.	• Connect the DVD video player directly to		14
noises are present in the			the TV. Avoid connecting the DVD video
playback pictures.			player to a VCR or TV/VCR combination.
The DVD video player does	•	No disc is inserted.	• Insert a disc.		18
not start playback.	•	An unplayable disc is inserted.	• Insert a playable disc. (Check the disc		8
			type and color system.)
	•	The disc is placed upside down.	• Place the disc with the playback side		18
			down.
	•	The disc is not placed within the guide.	• Place the disc correctly inside the guide		18
			on the disc tray.
	•	The disc is dirty.	• Clean the disc.		7
	•	The parental lock function is set.	• Cancel the parental lock function or		37
			change the parental lock level.
	• appears on the screen.		• The function is prohibited with the unit or		8
			the disc.
Playback does not follow the	•	It is in the mode of repeat playback,	• These operations may prevent a proper		–
course of the disc’s program.		program playback, etc.	progress of the contents.
Buttons do not work.	•	Power supply fluctuations or other	• Turn the power on or off with ON/
		abnormalities such as static electricity may	STANDBY (	) .	–
		interrupt correct operations.	Or disconnect the power plug and insert
			it into the wall outlet again.
	•	The TV button is pressed.	• Press the DVD button to operate the DVD.		18
The remote control does not	•	The remote control is not pointed at the	• Point the remote control at the remote		13
work properly.		remote sensor of the DVD video player.	sensor of the DVD video player.
	•	The remote control is too far from the DVD	• Operate the remote control within about		13
		video player.	7 m.
	•	The batteries in the remote control are	• Replace the batteries with new ones.		13
		exhausted.

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