Additional troubleshooting help | HP 4110xi, 4110v instruction

chapter 8

additional troubleshooting help

You may want to refer to the readme file for more information on possible installation problems. On Windows, you can access the readme file from the Start button on the taskbar; select Programs, Hewlett-Packard, hp officejet 4100 series, View the Readme File. On Macintosh, you can access the readme file by double-clicking on the icon located in the top-level folder of the HP Officejet software CD-ROM.

The readme file provides more information, including

•Using the Re-install utility after a failed installation to return your PC to a state that will allow the HP Officejet to be re-installed.

•Using the Re-install utility on Windows 98 to recover from a Composite USB System Driver missing error.

This error may occur if the hardware is installed prior to installing the software. After running the Re-install utility, reboot your PC, and install the HP Officejet software before connecting the HP Officejet to your computer.

You can also find more information on this website:

www.hp.com/support

42	hp officejet 4100 series

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HP 4110xi, 4110v manual Additional troubleshooting help

Contents

Hp officejet 4100 series all-in-one Reference guide Safety information Copyright Hewlett-Packard Company Contents Index Get help Help Description Chapter Quick start Front panel featuresButton Purpose Use your hp officejet with a computer Review the hp photo & imaging director Feature Feature Purpose Load originals Load originals and load paperLoad paper Chapter Load envelopes Load 4 x 6 inch photo paper Load postcards Tips for loading other types of paper in the paper tray Paper Tips Set the paper type Set the paper size Make a copy Use the copy featuresMake copies Increase copy speed or quality Make copies lighter or darker Set the number of copiesReduce or enlarge a copy Enhance text sharpness and photo colors Perform special copy jobs Change settings for all copy tasksCopy a photo Copy options Fit a copy to Use the scan features Scan an original Stop scanning Send a fax Use the fax featuresChange settings and use speed dials before sending a fax Send a fax from your hp officejet Send a color fax Schedule a fax Set the number of rings before answering Cancel a scheduled faxReceive a fax Receive a fax manually Print reports Control resolution and contrastChange resolution Generate reports automatically Change contrast Change other fax settingsPress Enter to accept the setting you selected Redial a number automatically Edit or cancel fax forwarding Forward faxes to another number Adjust the volume Use error correction modeSet automatic reduction Create individual speed-dial settings Set up speed dialingChange the answer ring pattern distinctive ringing Set the date and time Set basic fax settings using the front panelDelete speed-dial settings Set the fax header Enter text Check for dial tone Following fax settings are available in the Setup menu Setup menu for fax commandsFax job menu Chapter Clean the glass Maintain your hp officejet Work with print cartridges Clean the white stripClean the exterior Print a self-test report Replace the print cartridges Chapter Clean the print cartridges Restore factory defaultsAlign the print cartridges Self-maintenance sounds Set the prompt delay timeSet scroll speed Setup menu options Following options are available from the Setup button Chapter Additional setup information Possible installation problems Remove and reinstall your hp officejet software Additional setup information Additional troubleshooting help Technical information Doc statement / déclaration de conformité Canada Geräuschemission Call in the U.S. during warranty Hp support Call elsewhere in the world Country/region Hp technical support Call in Australia post-warranty Prepare your unit for shipment Hp officejet 4100 series Hp distribution center Chapter Express service Warranty informationExtent of limited warranty Limitations of liability Limitations of warrantyLocal law Reference guide Chapter Index Numerics Hp officejet 4100 series Page Chapter Declaration of conformity Order print cartridges Q1608-90163Order media Print cartridges Hp reorder number