Lexmark 35S5701, 470, 670, 675 Print quality problems, Unexpected page breaks occur, Step, support

Troubleshooting 267

Unexpected page breaks occur

Action	Yes	No
Increase the printing timeout.	The problem is solved.	Check the original file
a From the home screen, navigate to:		for manual page
		breaks.
> Settings > General Settings > Timeouts

bIncrease the Print Timeout setting, and then touch Submit.

cResend the print job.

Did the file print correctly?

Print quality problems

Characters have jagged or uneven edges

Action	Yes	No
Step 1	Go to step 2.	The problem is solved.

aPrint a font sample list to check if the fonts you are using are supported by the printer.

1From the printer control panel, navigate to: > Reports > Print Fonts

2Touch PCL Fonts or PostScript Fonts.

bUse a font that is supported by the printer or install the font that you want to use. For more information, contact your system support person.

cResend the print job.

Do prints still contain characters that have jagged or uneven edges?
Step 2	Contact customer	The problem is solved.
a Use a font that is supported by the printer or install the font that you	support.
want to use on your computer. For more information, contact your
system support person.
b Resend the print job.
Do prints still contain characters that have jagged or uneven edges?